Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.Some providers, such as Verizon Fios and Xfinity, let you schedule your service transfer online, whereas others, like Spectrum, require you to call customer service. Your provider may charge a ...Learn how to close or transfer an account when an account holder has passed away.I do apologize if we were not clear in the information. Two accounts cannot have the same service at the same time. Two addresses can have service, however, it would need to be a new service package on the other address and then cancel the previous address as the transfer or move will transfer all services to the new location.I have tried numerous times to contact Xfinity to do this, but have only been able to contact a robot that told me to apply, which I've already done through getinternet.gov, not through Xfinity directly. ... 2023. I established an Internet service account with Xfinity to commence on October 17, 2023, the date I moved into a new apartment.Here's what it should include: Service Transfer Date: Mark the date you need services activated at the new address. Equipment Inventory: List all Xfinity equipment (modems, routers, cable boxes, remotes, etc.) to verify what needs to be moved and what might need returning or replacing.Submit a Request. Manage or link accounts. Main ContentContact us. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Learn how to close or transfer an account when an account holder has passed away.Manage your Comcast Business account and get troubleshooting help for your company's Internet, TV, and Phone services. View Comcast Business Support. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.Port Out PIN: Online at T-Mobile.com. Log in to your account on T-Mobile.com. In the top right corner, select My Account or your name. Choose Profile > Line Settings. Select Request a transfer PIN > Get a transfer PIN. …As one of the leading telecommunications and cable providers in the United States, Comcast has established a strong presence across the country. With numerous Comcast center locati...Refund Options. I received an email about an account refund through xfinityrefunds.com, and the only options for the refund are virtual card, physical card, or transfer to debit card. I'd like to just get my refund as a check or chargeback to my credit card. The fine print also said the options for the cards had fees associated and expiration ...I can’t believe Xfinity can get away with this. Yes you read that right. 3 months of craziness and the problem is still not fixed. No one to contact to express our concerns about the poor service. Ironically the billing works like clockwork and if you threaten to cancel your service you get a live person immediately. How convenient.Go to the Xfinity Website and log in to your account. Navigate to the Devices tab. Select the device associated with the number that you want to transfer. Scroll down and select Transfer your number, and cancel this line. Select Learn More. Now, choose an active lion where your security PIN will be sent. Also Read: How To Fix Boost Mobile App ...Mail a cancelation request, including your full billing name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA 19103. On mail and email requests, expect to wait up to two business days from receipt for confirmation from Xfinity.Device payment agreements. Transfer your service FAQs. Contact us for additional assistance. You can move your line to someone else's account, or move someone else's line to your account by performing a transfer of service. Click or tap above to start the transfer of service process in My Verizon.Upgrading your Xfinity service requires logging into your Comcast account and selecting the available services or products you wish to purchase. Phone agents or online chat represe...No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. Or, you can download one of our easy-to-use Xfinity Self-Install Setup Guides below. Soon you'll be on your way to enjoying your Xfinity services!Thank you for reaching out to our Xfinity Community for support via Forums. We would like to congratulate you and your family on your new home! It is an honor that you have considered us to continue to be your service provider and I will be more than happy to assist you with opening a new construction ticket and begin your transfer process.I initiated a transfer of service request to move service from our old apartment to our new house. The rep on the line offered me a new promotion at the new address which I accepted. ... Home. Getting Started. Guidelines. Sign in. Billing. Xfinity Community Forum. Customer Service. Billing. Transfer of service resulte... A. abhikrish. 2 ...Hi, @user_5ec499!We love to hear that you are looking to keep Xfinity at your new address! You can transfer your service online using our Service Transfer Tool.This site will help you make sure your new address is within our coverage area and even help you move your plan!Called "customer service" immediately, but claiming that they can't do anything, order can't be cancelled.. I visited my local Xfinity store, advised to bring in both phones after they arrived, and they will swap it for me, and transfer the $700 credit from the gold iPhone to the black one.Device credits applied monthly to your account over 24 months so long as Device Agreement is in effect. 2. Get A Free Unlimited Into Line when You Buy Any Line of Unlimited. - Offer ends 1/10/24. Existing Xfinity Internet customers with a plan that has been active more than 90 days only.Learn how to transfer your Xfinity services to a new address or cancel them online. Xfinity - Home of the 10G Network.According to Comcast, if you transfer your number to another carrier, your Xfinity Mobile service will be automatically canceled. If you're on the By the Gig plan, you will only be charged for the ...Submit a Request. Manage or link accounts. Main ContentI just upgraded my service to higher speed and received in the mail a new xfinity gateway router. I am unable to install like the video instructions tell me because my coaxial cable access is going through the wall to the exterior of my house, down a floor, around the corner and hooking into a cable splitter outside.5688 Bay Street. Emeryville , CA 94608. Xfinity Store by Comcast. Open today at 10:00 AM. View Store Details. Get Directions. View more stores. Come visit your CA Xfinity Store by Comcast at 2300 16th Street. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!We appreciate you taking time out of your day and want to ensure you're able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account-specific requests over this platform.Learn about suspending Xfinity Mobile service for a military deployment. Get 24/7 help with any questions you have. Ask Xfinity. Find everything you need to know about managing your Xfinity Mobile line and service settings.Please let me know as I am moving out of my residence and need to transfer all of my Xfinity service to the person staying in the home. Thanks! You can go to a store with the person that will be taking ownership of the account.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Scroll down to find the option to Transfer Your Number or Cancel This Line. Select the link to Learn More . Look for the option to Select the Number to send a transfer PIN to and select the ...It's a genuine question, I haven't moved since 2013, at that time the website showed the address "had service" but that only meant it was in the service area. The house had never had Comcast before, the original owner was a Dish customer and had a dish connected to the wall jacks. There was no buried Comcast line from the stump to the ...To send a direct message: Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Disclaimer: Xfinity Mobile requires residential post-pay Xfinity Internet. Line limitations may apply. Equip., intl. and roaming charges, taxes and fees, including reg. recovery fees, and other charges extra, and subj. to change. $25/mo. charge applies if Xfinity TV, Internet or Voice post-pay services not maintained. Pricing subject to change.I need to get a code for 7 days for the transfer. I need to get a code for 7 days for the transfer ... Home Phone Service & Equipment. Xfinity Community Forum. Xfinity Voice. Home Phone Service & Equipment. Pin transfer. U. user_3f889h ... 8 months ago. 69. 1. 0. 2. Responses. CCJessie1 +52 more. Retired Employee • 5.9K Messages. 8 months ago ...Thank you for taking the time to reach out to our Xfinity Community Forum page today. There is no limit on the amount of times you change services. There is no early termination fee when you keep Xfinity, or switch to a new offer. In fact, many customers transfer service to a new home at no cost. If you’d like help installing equipment when ...To send a direct message: Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Official Employee. •. 1.4K Messages. 7 months ago. Hi, @user_o4pr15! Thanks for taking the time to contact XFINITY for help with the phone transfer. Just to confirm, is this a mobile service number you're wanting transferred or a normal residential voice service number? 0. 0.Get help from an Xfinity Mobile Specialist in a store or over the phone at (888) 936-4968. A specialist can help you call your carrier and join the conversation with them to make sure the unlock request is successful. The unlock request may or may not be instant; it could take a couple days to complete, depending on your carrier.The basic Xfinity home plan can cost almost $35.00 monthly. Additionally, you will need to pay $14 for the modem. If you wish to add internet to your Xfinity service, the price will spike up to almost $60.00 each month. Add TV service, and you will be paying a whopping $129.99 a month.Expert. •. 30.4K Messages. 2 years ago. @anticipator. Hi there. How can I get this form either emailed to me or send to me? Please let me know as I am moving …• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your messageThe Account Change Request form is a document used to identify specific changes a customer or person acting on behalf of the customer needs to make to an Xfinity account in instances of the death of a customer, military deployment or other life-changing event. You can get the Account Change Request form by contacting us.Nobody in customer service or the number transfer department knows what the issue is. ... To access your account, will you please send us a direct message with your full name and complete service address to "Xfinity Support". To do so, click on the chat icon located at the top right of this forums page.You'll still have the ease, convenience and security of managing your account and service in the office or on the road with My Account, the Comcast Business App, and the ActiveCore mobile app. To initiate a transfer of your service, please call us at (800) 391-3000.