Re: Refund for order canceled by verizon. 09-30-2023 07:19 PM. I just ordered a new iPhone 15 pro max from version, as an upgrade, at 5:15pm PST today. I chose to trade in my current iPhone 14 Plus and with the upgrade specials I had a $830. I went to the store to pick up my reserved new iPhone 15 min after completing the order and getting ...1 Reply. 11-04-2018 07:24 AM. I would like to know how can i cancel my order. 1-800-VERIZON get a confirmation number sent to you. go to a Verizon Fios Corporate Store (google the location in your area) again get a written confirmation. No verbal anything. if you have equipment to return bring it with you and get physical written receipts for ...Sep 13, 2014 · Sep 13, 2014. #3. I believe you will be able to cancel, but not immediately. The original order has to be processed in the system, and then it can be canceled. Some people who order on 2 or more systems sometimes run into this problem. In a day or so you should be able to cancel what you need to. T.Re: My order is still processing. vzw_customer_support. Customer Service Rep. 09-26-2022 09:19 AM. Good morning, Stephendaviddue025! We would love to help!harleydudekorea, you will need to call Verizon Customer Support (from a separate phone if necessary) in order to cancel your service.Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804Additional support. Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools. Open portal. ↑. The View Orders page is a great resource to track all of your equipment purchases made online in My Business Wireless or the My Verizon for Business app.In recent years, Amazon Prime has become an increasingly popular subscription service, offering a wide range of benefits and perks to its members. However, there may come a time wh...Went into the verizon store 1/02 and ordered a droid turbo 2 and customized the back. My order still says processing five days later. Is this normal because I previously ordered a new galaxy s6 in store and it shipped two days after I ordered it.According to a report in Bloomberg News, Verizon has approached Aol with an interest in either pursuing a joint venture or acquiring the company outright. By clicking "TRY IT", I a...Re: Order never processed and won't cancel. vzw_customer_support. Customer Service Rep. 03-15-2024 05:23 AM. Voodoochile1, we don't want that order to keep you from upgrading and getting a phone you want. We're sending you a Private Message so we can gather more details and get this fixed for you. ~Jesse.The order was placed on Dec 9 and cancelled on Dec 10. I was told when I cancelled that I'd get my refund within 3 days of the cancelled order. Now you're saying that the refund will be issued approximately 6 days after the return was received. The phone was received by Verizon today at 835 am.3.2M Members9,645 Members online269K Discussions44K Solutions. An Accepted Solution is available for this post. Verizon Cancelled My Order. radiant2. Enthusiast - Level 1. 03-22-202410:21 AM. I placed an order as a new customer on March 21, 2024. My status kept saying On Hold that I needed to verify something by March 25th so I called Verizon ...Yes, cancel and reorder. I did the same by canceling my apple.com order and reordering from verizon. Cancel the trade in first. I canceled the order without canceling the trade-in first assuming it would cancel it automatically. Otherwise your trade-in may get stuck and you won't be able to use it on the next order.08-19-2011 09:11 AM. The best bet is to unfortunately wait on the phone until some answers to disconnect the service for you. There isn't really another way Verizon has set up (unless there's something in the My Account section online, on Verizon's website) to do this. Also, I hope you've gotten a Comcast Business account.Why do I call customer service only to be given the run around and treated like [removed]???!!! Then sent to not only the Verizon store but,,,,TWO Verizon stores to have a simple cancellation of my contract. If I want to change my plan,upgrade my plan, add to my plan,pay my STINKING bill,,,all that ...I applied FIOS internet last week but this order is pending status and I was requested to contact the Credit Verification Center. For administrative issue, I need to cancel this order and need to submit the application again. Please cancel this order in order to resubmit it. {edited for privacy} Thanks!In some cases, you may be able to change or cancel a mobile phone or accessories order you placed on www.verizon.com or from My Verizon website or app. Find out whether you can cancel your order. Learn how to reorder and how to change a delivery address.Choose Chat with us. (In the My Verizon app tap the "snowflake" icon.) Type "Cancel" into the Ask a question box. Follow the prompts to disconnect a line or choose to chat with a live agent. Close your Verizon account without moving any lines or services to another carrier. To close your entire account, you can either:According to the Representative, my order was simply cancelled by the Verizon ordering system and not directly by a person. Instead of offering to reactivate my cancelled order, the Representative offered to create a new order and have me wait another month for iPhone 5 delivery.Total Verizon landline phone costs around $60/month+ what with fees, surcharges, FCC charges, 911 surcharge, etc. Here's what 100 hours of research got me. You NEED a landline phone in order to get Internet service.You cannot cancel online. You need to either call customer service or visit a store. You probably should have done this before you left the USA. Verizon has an international support number. That is likely your only option now. See this link and click on the Support tab in it. International Travel Plan | Verizon WirelessPlaced an iPhone 13 order, selected the 24 months with trade-in, however it shows 30 months after everything. Called Verizon, was told I can just cancel and re-order. I did that, now my order i on hold with action required which is “Review and accept T&C”. After I click the link in the email Verizon sent me, it shows “T&C not required for ...You can cancel Verizon phone service in 4 steps: 1. Call Verizon Customer Service. Call Verizon customer care at (844) 837-2262 Monday - Friday, 8:00 am to 5:00 pm ET, to cancel your subscription. Only the account holder can call to cancel the service, and customer care is open only during weekdays and business hours only.You must call Customer Service to cancel service.Nov 4, 2018 · 1 Reply. 11-04-2018 07:24 AM. I would like to know how can i cancel my order. 1-800-VERIZON get a confirmation number sent to you. go to a Verizon Fios Corporate Store (google the location in your area) again get a written confirmation. No verbal anything. if you have equipment to return bring it with you and get physical written receipts for ...Are you thinking about canceling your Amazon membership but unsure where to start? Don’t worry, we’ve got you covered. In this step-by-step guide, we will walk you through the proc...Sep 13, 2014 · Sep 13, 2014. #3. I believe you will be able to cancel, but not immediately. The original order has to be processed in the system, and then it can be canceled. Some people who order on 2 or more systems sometimes run into this problem. In a day or so you should be able to cancel what you need to. T.Canceling an order. 12-14-2021 12:16 PM. I placed an order on December 7, 2021 and as of Sunday December 12, 2021 it had yet to be shipped. I contacted sales and it was decided to cancel the order and do another order to pick the phones in store locally so a cancel order ticket was created. It has now been over 48 hours since the cancel order ...Bring your own device: $540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on Unlimited Ultimate plan req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Offer may not be combined with other offers.Complete my order online and stop order pending. 10-29-2023 01:26 AM. I have not been able to complete my online order. The online agents keep attempting to place my order and it gets to where the order is about to be shipped and says On hold, take action by Nov 1st. Please review and accept the Terms and Conditions.Re: how do I cancel my prepaid account? winterbaby18. Specialist - Level 1. 02-12-2015 09:49 PM. Honestly you just don't pay anything anymore and the line will self terminate after nonpayment. 2 Likes.Verizon order cancel; cancel. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.Is it possible to cancel a trade in? I ordered a new I-Phone and opted to do an in store pick up. When I went to the store, although the phone was inVerizon will buy your old VHS tape of “Road House” Our free, fast, and fun briefing on the global economy, delivered every weekday morning.To redeem an offer from the Home Offers page: Sign in to your My Verizon account and go to the Home Offers page. Select an offer from the Ready to Redeem section to review the offer details. Review the Terms & Conditions, then select Claim offer now . Depending upon the offer, you'll either be linked to the Verizon Home Accessory Store to ...Canceling an order. Ajwhite56. Newbie. 12-14-2021 12:16 PM. I placed an order on December 7, 2021 and as of Sunday December 12, 2021 it had yet to be …12-08-2020 07:41 AM. The answer was to call the Online Order Team (866) 338-7390 and ask them to go in and CLOSE the order. It has been cancelled but not closed so the pending order will sit there forever until they do that one step (and you have to get the right person on the phone who knows this is the problem).Mobile. Accounts & Billing. Order & Tracking. 3.2M Members 9,687 Members online 269K Discussions 44K Solutions.Track and manage your Verizon repair tickets online with our easy-to-use tool. Get updates, reschedule appointments, and more.New customer? Create new account. User ID or Verizon mobile number. Forgot user ID or password. Continue. Make a one-time payment Business Sign in. Log in or register your My Verizon account today! You can check your data usage, pay your bills and manage your account without having to go to a Verizon store.Once there, if you select your order, then you should have an option to print a return label. If you're not able to print for some reason, then I'm afraid your only option will be to directly request Verizon ship you a replacement, though it will probably speed things along if you have your order number available when you call them.08-18-2014 12:31 PM. I have been trying to order a phone for over a month now. I placed a order online and the order went through then was cancelled by the fraud department. I called and was told to place the order again that everything was clear. So I did and the same thing happened even after I spoke with the fraud department and answered the ...Verizon has the worst customer service and a ridiculous fraud department that doesn't know how to deal with anything. I want to cancel my account, but Verizon has made it so I cannot do anything to my account.Understand your Verizon mobile bill (includes LTE Home Internet and 5G Home Internet). Use the My Verizon app and website to access your mobile bills - past and present. View, download or print past bills - even for a disconnected account. For Prepaid billing, visit Prepaid billing & payment FAQs. For Fios or DSL billing, visit.In the event you no longer need it and you find yourself thinking about how Verizon can cancel my internet, this is for you. If so, keep reading because I’m going to tell you everything you need to know about cancelling your Verizon internet service and if any fees will be incurred.geoffgill, I know the importance of understanding your phone order options. Cancellation options do vary. Since you placed your order online, you'll want to contact our Internet Order team directly at (866) 338-7390 . This team will be the most helpful in your order cancellation options. TanishaS1_...miss_chalet. Enthusiast - Level 1. 01-23-2018 09:27 PM. Due to a technical error, an order was placed for a 2 year contract (my current contact ends February 7). I immediately contacted Verizon via chat and they insisted they were unable to cancel this order and to call tomorrow. I have a terrible feeling about the response I'll receive.In just a few easy steps, you can move the Verizon Home Internet service at your current location to your new residence. The information you’ll need is your new address, the date in which you’d like to turn off service, and the date in which you’d like to complete your move. We’ll let you know if your new home is within the Verizon ...My Verizon app - View Order Status. If you want to view past and current orders using the My Verizon app, view this info. Ensure your app is up to date as the following steps apply to the most recent version. If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.Things to know. Your Max subscription automatically renews until you cancel it. Deleting the Max app does not cancel your subscription. Cancel your subscription before your next billing date to avoid further charges. Max subscriptions are available through many providers. The cancellation steps vary depending on who bills you.You will just need to be patient and wait on hold for how ever long it takes. It is difficult when you are at work during normal Verizon business hours. 30-45 min is not unheard of. But they may pass you to the retention department to discuss your cancelation. Depending on why you wish to cancel, they may talk you out of it with a good deal.Same issue but my payment went through but their system isn't showing. If I have to cancel my order I am taking my 5 lines and moving to AT&T. I have been putting up with this Verizon garbage for way too long. This will be the third or fourth order I have had to cancel over the last few years because of some Verizon nonsense.Mobile. Accounts & Billing. Order & Tracking. 3.2M Members 9,687 Members online 269K Discussions 44K Solutions.Return a device or accessory within 30 days. (Video Length- 2:00 ) You can easily return and/or exchange a mobile device or accessory you purchased from verizon.com. Please visit our Verizon Return Policy for details and watch this video to see how. To learn about sending your return back to us, visit Verizon mobile 30-day return and exchange FAQs.Suspend your mobile service FAQs. Learn about temporarily suspending lines or service on your standard monthly mobile account (i.e., phone, connected devices and/or wireless home internet). Find out about suspensions for a lost device, vacations or military deployment. Prepaid accounts: Visit our Prepaid suspend/reconnect service FAQs for ...02-27-2017 03:57 PM. You have to contact Customer Service (*611 from your cell phone or 800-922-0204) or visit your local Corporate VzW store to cancel service. You can't cancel via your My Verizon account. If you call, at the phone tree press 4 for Other and then say Agent.It was a hot mess, and hopefully your issue has been resolved by now, but the answer was to call the Online Order Team (866) 338-7390 and ask them to go in and CLOSE the order. It has been cancelled but not closed so the pending order will sit there forever until they do that one step. 1 Like.If the order hasn't shipped, you should see a " Cancel My Order " button. Click on it. Follow the on-screen prompts to confirm the cancellation. Contact Verizon Customer Service (For All Orders): Dial Verizon customer service at 1-800-950-1088. Be prepared to provide your account information and order details.Interestingly, the other line on my account that was BYOD also has a mysterious pending order. The other 2 lines which were phones purchased through Verizon on a payment plan do not have a "Pending Order (s)". Update: customer service contacted core. Within 2 days the pending order was gone and I was in the clear to upgrade.I have not been able to place a new order. And now I have 2 lines locked out of upgrade because customer support decided to cancel the other order I had on another line. I have 5 lines on my account and now 2 of them are stuck in this never ending nightmare.Unfortunately, this appears to be Verizon's standard operating procedure on cancellations. In my case, I kept contacting as you did, and they would say 24 hours, 24 hours, etc. Then they went ahead and shipped the new phone anyway, requiring me to ship it back unopened before I could get the cancellation finalized.1-800-VERIZON it's best to call at 8 am EDT until 5 pm EDT. select CANCEL SERVICE that should get you cancelled. Helped me too. 0 Likes. Reply. Post Reply. Correct answer: I put in an order for fios at my new apartment today and decided to not proceed further. When I put in the order the sales rep.Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804I ordered a phone on Feb 10th, 2020 and was told that it would be delivered in two days. I went to FEDEX and changed the delivery date to Feb 15th. FEDEX tried to deliver it anyway and the phone was returned. I contacted Verizon Wireless by chat and they canceled the order and placed a another order for delivery in on day "guaranteed".1-800-VERIZON it's best to call at 8 am EDT until 5 pm EDT. select CANCEL SERVICE that should get you cancelled. Helped me too. 0 Likes. Reply. Post Reply. Correct answer: I put in an order for fios at my new apartment today and decided to not proceed further. When I put in the order the sales rep.I ordered a Samsung watch on 11/17, with a delivery date of 12/2. On 12/2, I received an email that it won't ship until 12/13. I went to Best Buy and bought one there. I tried to cancel the order online, and it wouldn't let me. I tried the chat, and he couldn't do it. He said I had to call. I ...harleydudekorea, you will need to call Verizon Customer Support (from a separate phone if necessary) in order to cancel your service.Congratulations on qualifying for an offer as a new 5G Home or 5G Home Plus customer. You'll be able to keep track of when you can redeem your offer in My Verizon under the Make the most of your plans section. You'll receive instructions on how to redeem the offer once you're eligible to do so.Your service can be suspended between 30 days to 9 months. You need to have the service for 90 days prior to it being suspended, and you must have at least 3 months of active service in any calendar year. Note: You will continue to be billed monthly for some services, as well as any applicable taxes or surcharges during your suspension.Let's see what's going on. You've come to the right place for help because we can work with you in a Direct Message since we no longer have email support. What was the order for? Is the account still active? SheritaH_VZW. Follow us on Twitter @VZWSupport. If my response answered your question please click the "Correct Answer" button under my ...Wireless device/accessory Return and Exchange Policy. You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), you should ...Verizon Mobile Protect. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Get insurance coverage for replacement or repair of a device that is lost, stolen or damaged. Find out about Asurion pricing and deductibles.Canceling a Verizon order can be a straightforward process if you know the right steps to take. In this article, I'll guide you through how to cancel a Verizon order effectively. Firstly, it's important to note that timing is crucial when canceling an order with Verizon. If you realize you need to cancel your order shortly after placing it ...With streaming services like Netflix and Hulu, networks are no longer needed to create shows. Classic shows that were once cancelled are now back for reboots due to their cult foll...Over the past few years, AT&T has gotten a bit of a bad reputation for their network, and Verizon's reaped the benefits. It isn't quite that simple, though. Here's a quick rundown ...Check your My Verizon account to see if there's something in there to print a return label yourself because from what I've read in the forums, it's a hassle to get a return kit mailed to you.Disney. Find Disney+ and Disney bundle support information here.Disney+ gives endless access to your favorite movies and series from Disney, Pixar, Marvel, Star Wars, National Geographic and more. The Disney bundle is Disney+, Hulu and ESPN+.To redeem an offer from the Home Offers page: Sign in to your My Verizon account and go to the Home Offers page. Select an offer from the Ready to Redeem section to review the offer details. Review the Terms & Conditions, then select Claim offer now . Depending upon the offer, you'll either be linked to the Verizon Home Accessory Store to ...Nov 4, 2018 · 1 Reply. 11-04-2018 07:24 AM. I would like to know how can i cancel my order. 1-800-VERIZON get a confirmation number sent to you. go to a Verizon Fios Corporate Store (google the location in your area) again get a written confirmation. No verbal anything. if you have equipment to return bring it with you and get physical written receipts for ...Are you looking to cancel your Peacock subscription? Whether you’ve finished binge-watching your favorite shows or simply want to explore other streaming options, canceling your Pe...Verizon took the money out my account on Monday at 5:47pm and I know that for a fact because I have the receipt with the stamp time on it. And as of right now my order is still processing and nobody who works there can explain to me why that is. One person told me it was because that they don't start processing your payment until shipment.