3 years ago. @jrrt wrote: My X1 box had a thin solid blue light, and tonight I noticed that it is a thin solid green light. Everything seems to be working properly. Is there a difference in the colors? The light is steady, and is not blinking. My other X1 box is still blue. no it makes no difference.Nov 6, 2023 · I'm sorry to hear you have not received the box. Typically, it can take 3 to 5 business days for the self-installation kit to arrive, and you will have 30 days to return the old box to avoid unreturned fees. You can check our steps on how to return the Xfinity equipment HERE. Once the box is returned, the additional rental fee should be removed.The X1 designation refers to several different cable boxes issued to customers of Comcast’s Xfinity home services. These boxes are produced by a number of manufacturers and may or ...Oct 5, 2020 · 4 years ago. Hi, problem not resolved. I cannot get On Demand. The blue light on TV box stays on and does not blink. But the white light on the box labeled as data... constant blinking. I went to Facebook pages for both Xfinity and Comcast and chatted with both....still no answer. I did all the troubleshooting recommended on their support page ...Learn more about the Xfinity Voice Remote. Xfinity Voice Remote FAQs Read frequently asked questions (FAQs) about using the Xfinity Voice Remote (models XR11, XR15 and XR16) on Xfinity X1 TV Boxes and Xfinity Flex streaming device. ... A flashing light on your Voice Remote and a microphone symbol on the TV connected to your X1 TV Box let you ...Why is my box blinking blue. The blue ring (blinking) on the modem means that the modem is trying to set up the connection by processing the ISP signals. Once the blue ring steadies itself, you can ensure the connection is complete and duly activated. ... How do I reset my Xfinity cable box. You can press the down arrow until you get to the ...2.2K Messages. 4 years ago. @brianneyhart wrote: Blue light on cable box. Does your TV have a red power indication or have you verified there is power to your TV? Have you tried reprogramming your Xfinity remote to control your TV? Have you tried using your TV's own remote to turn it on?This fix is capable of solving a wide range of common internet issues, and it's super easy. How to restart a modem, router, or gateway: Step 1: Unplug the power cable from the back of the modem, router, or gateway. Step 2: Wait 60 seconds. Step 3: Plug the power cable back into the back of the modem, router, or gateway.Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you're trying to fix. We'll walk you through ...A blinking orange light on your router indicates that there is a problem that needs to be fixed. - Firmware Updates. When an Xfinity router or modem is updating its firmware, it tends to blink solid orange light as an indication. The light shows that your router is trying to connect to the Xfinity gateway to download the required update. Your ...Telephone 1 or telephone 2. A solid light indicates the phone (s) are on the hook. A flashing light indicates a phone is off the hook. If the light is off, you'll need to reset the Xfinity Voice modem. See reset your modem for Xfinity Internet or Xfinity Voice for instructions.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it. I recently purchased an MB8600 to replace ...Can't change channel on your cable box? Remote NOT working on your cable box?Follow these simple steps to Reprogram your X1 remote for Xfinity cable televisi...Nov 17, 2021 · XfinityMichaelC. Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig deeper into ...Disconnect the Ethernet cable between the router and the modem. Wait patiently for a while, maybe grab a glass of water. Reconnect the modem’s power adapter to the wall. Plug the router’s power cord and switch both ON. If you still see a flashing blue light, it is time we moved towards a factory reset.Xfinity Gateway Blinking Orange . There are many reasons why your Xfinity Gateway may be blinking orange. Here are some of the most common causes: 1. There is a problem with your internet connection. This could be due to a variety of factors, including a bad modem or router, interference from other devices, or simply an issue with your ISP. 2.Mar 20, 2023 · Here are detailed steps to direct message us: Click "Sign In" if necessary. Click the direct message icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window.Customer: I have Xfinity and it's probably about 5-7 years old. It's not very old. I do not have the model number. The TV brand is Toshiba. Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs? Customer: The TV is fine it's just the cable box keeps blinking a white light. Yes, it blinks on all ...jeffr_ya08021. New Poster. •. 4 Messages. As stated in the original post, the light is white. It is currently blinking white. It is located at the top-center-front of the new white wifi device from xFinity. ( edited) 3 years ago.Telephone 1 or telephone 2. A solid light indicates the phone (s) are on the hook. A flashing light indicates a phone is off the hook. If the light is off, you'll need to reset the Xfinity Voice modem. See reset your modem for Xfinity Internet or Xfinity Voice for instructions.There's possibly an issue with your Xfinity cable box that is causing it to disconnect. There are a few things that could be causing this problem. It could be a loose connection, a problem with the cable box itself, or even a problem with the cable company's network. ... Spectrum Modem Blinking Blue And White: How to Fix. GPU Artifacts ...Oct 17, 2021 ... 707K views · 17:31. Go to channel · How I Cut $600 From My Mom's Comcast / Xfinity Cable Bill - Cable Box Rip Off! Lon.TV•212K views · 7:0...Nov 6, 2023 · I'm sorry to hear you have not received the box. Typically, it can take 3 to 5 business days for the self-installation kit to arrive, and you will have 30 days to return the old box to avoid unreturned fees. You can check our steps on how to return the Xfinity equipment HERE. Once the box is returned, the additional rental fee should be removed.A weak signal can cause a blinking green light on your cable box. To check the signal strength, - Head to the “Device Settings” menu and select “System Information.”. Check if the signal ...Jan 20, 2024 · Our main cable box is blinking a blue light and the tv is not detecting the cable box neither. I checked all the cables, turn it on and off, and unplugged but nothing has changed. I also went through xfinity assistant to troubleshoot and it also could not help me.Then plug just one PC directly to the orange port with an Ethernet cable and power your modem and PC back on. See if refreshing your connection and unplugging the other ports fixes it. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Dec 28, 2021 · Users report a problem with their X1 cable boxes blinking blue light and no signal. Xfinity Support suggests sending a private message with service address and troubleshooting steps.Scroll down to the desired camera or video doorbell and select the camera thumbnail. On the camera screen, select the gear icon on the upper right. Toggle the Night Vision setting to the off position. Turning off Night Vision can result in dark footage in low-light conditions.To reset the cable box, locate the power button on the front or side of the box and press and hold it for about 10 seconds. This will force the cable box to power off and then power back on. After the reset, check if the blue light continues to flash. If it does, proceed to the next step.Press and hold the button at the base of the bulb for a minimum of 20 seconds. The Bulb will un-pair from your system, then blink five times. When the Light Bulb begins pulsing, re-pair it with your system. Element Classic Light Bulbs (Models A19 and BR30) can be reset, but will need to be re-paired with your system.Jul 28, 2021 · The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle. Have two TVs on xfinity- main and bedroom. Bedroom is stuck on blue screen that reads “There ...It froze the other night, so we unplugged it to restart it. Now, when I plug it back into the power, the blue light blinks, then turns off. The scroll on my screen says “Welcome., etc”. use a light and see what the name of the connector (coax) is that the cable is attached to. you may have the coax on the wrong coax connector.Try pushing the WPS button on the Comcast modem to see if it stops the blinking blue light. If your Xfinity device's blue light was flashing because it was in WPS mode, it should disable WPS mode and fix the problem. The location of the WPS button and restart instructions vary slightly depending on which gateway model you have.So both cable outlets were live before. Follow/track down your cables splitters etc. The boxes use moca to communicate, there's only a couple of amp types that will pass moca the others won't. ... As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast gateway, use an Xi6 wireless box. 1 Attachment ...I have tried pressing and holding it for several seconds thinking it may need 3-5 seconds to activate, but no luck. I was finally able to get my printer connected by logging into the router (10.0.0.1) and adding the device with the WPS option there. It appears the light on top of the XB6 should turn blue when it sending a signal.Sep 15, 2021 · To reset your Xfinity Cable Box: Make sure that your cable box is powered on. Press the ‘Power’ and ‘Menu’ buttons on your Comcast remote simultaneously to open up the User Settings menu on your TV. Use the ‘Up’ and ‘Down’ arrows on your remote to navigate between the different options on the User Settings menu and find the ...Xfinity provides multiple ways to easily perform a power cycle on your cable box. Here’s the fastest way to do it: Press and hold the Power button on your cable box. The restart should be automatic. Just wait for the box to turn back on. If your cable box has no built-in power button, you may try this other method: Directly unplug your cable box.This is one of the easiest methods to get reset your box; Download the Xfinity app and launch it. Navigate to the bottom menu and search for TV options. Choose the device you want to reset. After the troubleshooting prompt, tap on continue. The screen will refresh, then click the System Refresh option.Power cycle your modem. You could be getting the blinking orange light on Xfinity modem due to a random bug or glitch. Thankfully, this can get fixed quickly through a power cycle. Turn off your Xfinity modem. Take out the power cable from both the modem and power outlet. Plug the cable back in after two minutes.x1 cable box is blinking a blue light. Our main cable box is blinking a blue light and the tv is not detecting the cable box neither. I checked all the cables, turn it on …Cable Box Blinking After Software Update--No Cable TV Service. I was prompted to wait for an Xfinity software update when I turned on the TV. It took almost 30 minutes to finish and when it ended, the TV wouldn't come on and all four lights of the RNG 110 box began flashing (see image below). I unplugged the unit and went on a business trip.Restart using the Power button. If your TV has a Power button: Make sure your cables are tightly secured. Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.Unplug the Y-cable from the Ethernet cable, the security router or gateway device, and the power cord. The Y-cable isn't used during normal camera operation, but keep the cable in case you ever need to reset and re-pair the camera. Connect the camera Ethernet cable to the LAN port of the XW3 unit (WiFi/power adapter). Plug in Other Camera ModelsIf using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote.May 19, 2024 · According to Xfinity's manual, the blinking blue light means that the router is in the Wireless Protected Setup (WPS) mode. Other Combinations: If the device is flashing several different colors, this should mean that your device is attempting to connect to the Xfinity systems. It will be cycling during this time.Discover how to enjoy wireless TV with Xfinity X1. Find out how to set up, troubleshoot, and use the Wireless TV Box with your home network.Text 266-278 to chat with Xfinity Assistant.. Refresh . Tracking Id: 22f55e6a-3fd9-4c5e-8721-5a91bae8e2fe. Version: 4.10.2As a result, Xfinity users could lose network connectivity. So you should monitor the outage map when your xFi Gateway is blinking green. Follow the steps given below to check the outage map: Go to My Account at xfinity.com and sign in using your credentials. Go to Services > Status Center > View Outage Map. The outage map shows the network ...Reset the Router: Often, a simple reset is all it takes to resolve connection issues. To do this, press and hold the reset button located at the bottom or back of your router for about 20 seconds. Wait for the router to restart and check if the blue light stops flashing. Check Your Cable Connections: Make sure that all the cables connecting ...You can also send a provisioning signal to the modem by logging into our amazing Xfinity My Account app, select internet and then troubleshooting. Did you just set up the modem or have you had it awhile and the light just began blinking? I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product ...XfinityMichaelC. Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig deeper into ...According to Xfinity’s manual, the blinking blue light means that the router is in the Wireless Protected Setup (WPS) mode. Other Combinations: If the device is flashing …Cable box has been refreshed, turned on and off but will only have a blinking blue light that stops after a minute. The screen only says welcome. @user_81c9f1 Hi there, thank you for taking the time to express your concerns inside the Xfinity Community Forum. You have reached the right place, and it would be my pleasure to help.The black cable goes to the X1 box and I think it's 3 feet. The white cable goes along the wall across the room to the modem, I estimate it's 30-35 feet long. This long cable was installed decades ago when I first got cable modem service (it was one of the predecessor companies that eventually became Comcast through numerous mergers and ...Community forums Have questions about your U-verse TV service? Explore our community forums for answers.Jul 26, 2022 ... If your Xfinity router is blinking blue, you can fix it by restarting it, restarting WPS mode, or disconnecting it from your network, ...Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you're trying to fix. We'll walk you through ...Community forums Have questions about your U-verse TV service? Explore our community forums for answers.3 years ago. @jrrt wrote: My X1 box had a thin solid blue light, and tonight I noticed that it is a thin solid green light. Everything seems to be working properly. Is there a difference in the colors? The light is steady, and is not blinking. My other X1 box is still blue. no it makes no difference.Xfinity Gateway Blinking Orange . There are many reasons why your Xfinity Gateway may be blinking orange. Here are some of the most common causes: 1. There is a problem with your internet connection. This could be due to a variety of factors, including a bad modem or router, interference from other devices, or simply an issue with your ISP. 2.I am using my own Netgear CM1150V modem (which is identified properly on my account.) I noticed recently that the "TEL1" light on my modem is flashing. I dont' know exactly when it started, but it did not flash in the past. I talked to customer service (via chat) and they gave me the standard response of "line in use or phone off the hook".Blue blinking light. WPS mode. Your gateway is trying to make a connection with another wireless device. Once connected, your new device should be up and running. All other color combinations. Connecting to Xfinity systems. Wait for about 15 minutes for this cycle to complete.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.To restart your ONT: Unplug the AC power from the ONT. Then, unplug the backup battery, if applicable. Wait for at least 30-40 seconds. Plug the backup battery in, if applicable. Finally, connect the ONT back to AC power. After the ONT restarts, check if the US/DS light has turned solid.To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them.