Welcome to Xfinity! Download the Xfinity app on your mobile phone to activate your internet in minutes. Make sure your phone is on your cellular network and click the appropriate link below to get started. If you are in a location with a pre-installed gateway or activating your Xfinity Voice click. here. to begin. Xfinity Activation.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Select Connection, then Wi-Fi. Select EDIT at the end of the row for the 5GHz and 6GHz (for tri-band Gateways) Frequency Band. Select Disable and then SAVE SETTINGS. Complete set up of the WiFi device using the device's app. Go back into the Admin Tool and re-enable the 5GHz and 6GHz band.Activate your Xfinity Internet. Go to your Account page on the Xfinity app and select Activate Flex. Select the correct MAC address by checking the underside of the Flex box. Connect the HDMI ports of your TV and the Flex with an HDMI cable. Plug-in power to the Flex. Pull the tab on the Voice Remote and turn your TV on.You can connect a laptop to a cable modem using an Ethernet or USB cable, depending on the type of ports the laptop and modem have. Alternatively, connect to the modem wirelessly b...Nov 19, 2023 · 1. Download the Xfinity xFi app on the App Store or on Google Play”. If you already have the app, make sure you have updated to the latest version. 2. Open the app and sign in with your Xfinity ID. 3. Follow the quick steps to get online. Billing for your new Xfinity service will begin within 5 days of the order date.I prefer to activate the new modem via a web browser as opposed to having my client download the Xfinity app to activate. ... When using the Xfinity app, after completion of the activation, our Comcast family will then also have access to manage their network settings, passwords, names other features all by utilizing that! ...This article provides instructions on pairing an X1 Wireless TV Box (Xi5 or Xi6) or Flex streaming TV Box (Xi5, Xi6 or XiOne) to your Xfinity in-home network. Note: You can also connect your X1 Wireless TV Box to your xFi Gateway with RDK-B via an Ethernet cable, in which case these pairing steps will not be necessary.The new modem was on and when I selected the Network listed on My PC it opened that one page for downloading this smartphone App. I cannot afford to buy a smartphone and I cannot afford the monthly expense of having one. Comcast/Xfinity should know how inconvenient it is not to have options.Learn about replacing your equipment now to get the most out of your Xfinity service.DOCSIS 3.1 cable modem best for Xfinity internet speed plans up to 800 Mbps. 2 downstream x 2 upstream OFDM channels. 32 downstream x 8 upstream DOCSIS 3.1 bonded channels. Two 1-Gigabit Ethernet Ports. Two Telephony ports for digital voice service. Certified for Xfinity Internet & Voice service. 2 Year Limited Warranty.If not, try calling 1-855-652-3446. That is their self-install device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.How to install Xfinity Internet and/or Voice — Overview video. Here's a quick video that shows you how to set up, connect, and activate your Xfinity Internet (without an xFi Gateway) and/or Voice service — all in a few easy steps. Setting up your Xfinity Internet and Voice Services with the Xfinity Getting Started Kit.Learn how to update your WiFi driver to work with your xFi Advanced Gateway (XB7/XB8).Cost: Up to $89.99. What you need: A person present that is at least 18 years old and your modem or gateway (if not renting from Xfinity) How long it takes: 2–4 hours. With professional installation, an Xfinity technician comes to your home, connects your residence to the network, and sets up your new service.I have a Wifi6E capable computer and the xb8 modem/router from Xfinity which is also Wifi6E capable. How do I force the computer to use Wifi6E? When I look at the connected devices under the gateway control page I see it is connected to the 5GHz band. I also checked and my computer is currently running WPA3-Personal so that isn't an issue.Verify Your Xfinity Account. First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: Mobile phone number. Xfinity ID & Password. Comcast Identity Management Portal.Steps to Activate your Xfinity Modem. Step 1: On your smartphone, download and then launch the Xfinity app first and then you will need to sign in. Use your Xfinity ID and password. You will also need to be sure that you are a primary user or a manager to have access to activate the modem.That is a great question! If the modem is still connected to their account they will need to reach out to have that modem removed. Once removed it can take about 24-72 hours to complete and be eligible to add to your account. They can contact us by calling 1-800-266-2278. 6.Dec 10, 2023 · Expert. •. 103.5K Messages. 5 months ago. Connect it to the coax line / outlet and power it up. Let it fully sync up with the system. Check that the front or the top panel indicator light (s) is / are steadily lit. Then connect a computer to it and open up a browser. You *may* see their *Walled Garden* modem self registration page.Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ...Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Turn on the computer. Connect the power adapter to your cable modem and plug the power adapter into an electrical outlet. When your modem's startup procedure is complete, the Power LED turns green. Wait for the cable modem to come online. It may take up to 10 minutes for the modem to come online on the network.Amazon will be your middleman so you'll never have to buy directly from Comcast directly again. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and i...Standing within 10 feet of your Flex streaming TV Box, remove the plastic pull tab from the back of your remote and wait for the blue lights to flash three times. Tap Ready to Activate, then follow the steps on your TV to complete the process. See Step 6 of the Activation Process above for specific instructions.Requires compatible Xfinity Gateway. Limited availability. Restrictions apply. Offer for Peacock Premium at no extra cost (currently $5.99/mo. value) limited to Xfinity Internet customers who subscribe to gig-speed or faster. Activation of a Peacock account is required for new Peacock subscribers.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.At $45 per month for 50 Mbps download speeds, Xfinity Prepaid Internet can potentially be a deal if cost and no-contract flexibility are more important to you than internet speed. *For the first 12 months with a 1-year agreement. Prices reflect Xfinity West region; pricing varies by region. Xfinity's non-prepaid 75 Mbps and 200 Mbps internet ...Connecting your Xfinity Home router. Plug the Ethernet cable into the yellow port on the back of the WNR1000 router. Plug the other end of the Ethernet cable into the internet modem or router. Plug the power supply cord into the round socket all the way to the right on the back of the router. Plug the other end into a working power outlet that ...Let's activate your new Xfinity Internet/Xfinity Voice service if you rent an Xfinity Gateway! If you don't need instructions and are ready to act now, ...Modems with Embedded Multimedia Terminal Adapters are cable modems with an analog-to-digital telephone adapter integrated with the modem’s cable network access hardware. This allow...Xfinity Gateways and xFi Gateways are all-in-one devices that deliver Internet and Voice connectivity, whole-home WiFi coverage, network control and speed for the ultimate connected experience. General features of our latest devices, the xFi Advanced Gateway and xFi Gateway 3rd Generation include: Secure wireless home network. Secondary …Follow these simple steps to set-up and activate your new ARRIS SURFboard Internet, Wi-Fi & Voice Modem for Xfinity. This video features setup for the modem ...Dec 8, 2023 · Got a new modem and in the Xfinity my account app it still shows both the old modem and the new modem. The internet status shown is based on the old disconnected modem so I need to remove this old modem from my account so that the status shown is based on the new modem. @user_41n5ue, thank you for using the Community Forums …how to install the Xfinity XB7 modem 1 gigabit modem. This was my experience upgrading my Xfinity XB6 modem to the XB7 modem at home using the app. It went e...3 days ago · Here’s how. Steps to Activate your Xfinity Modem. Step 1: On your smartphone, download and then launch the Xfinity app first and then you will need to sign in. Use your Xfinity ID and password. You will also …If you’re activating your Xfinity Mobile device, go to xfinitymobile.com/activate. For additional information, see Getting Started kit installation videos and guides or visit xfinity.com/selfinstall. For step-by-step instructions on setting up internet service, see Install and activate your new gateway or modem. Activate your equipment on your TV.Click Logout at the top right. Connect your personal router to any of the Ethernet ports on the Xfinity Wireless Gateway. If you want to use your gateway's router capabilities in the future: Log in to the Admin Tool and navigate to Gateway > At a Glance. Set the Bridge Mode field to Disable. Note: Advanced Security must be activated through the ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...1 day ago · Connect the other end of the power cord to the new modem or modem-router combo. If you are using a separate router, connect the modem to the router using an Ethernet cable. 3. Register & Activate the New Modem. Once the connections have been completed, activate the modem on the Xfinity network via the App or portal. Follow the …Wait for the modem to power up. This is typically indicated by the lights on the modem turning on. It may take a few minutes for your modem to start up and connect to the Xfinity network. 4. Activate Your Modem. You can activate your modem using one of the following methods: Using the Xfinity App (Recommended):To turn WiFi on, tap Settings. Tap Wi-Fi. Make sure WiFi is set to On. If WiFi is set to Off, tap the WiFi toggle switch to turn on WiFi. Once WiFi is turned on, wait a moment as your Android phone detects the WiFi networks in range. Find xfinitywifi from the list of available networks and tap it. Wait a few seconds while your phone gets an IP ...Here are the steps to do so: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.By Shawn Coomer | Freedompop Free Modem Offer - Find out the details of the free modem offer & learn how to avoid any and all charges for the service. Increased Offer! Hilton No An...TV Adapter self installation overview video. Need help installing your new TV Adapter? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote and more.Need help programming your Xfinity X1 Voice Remote (model XR15)? Xfinity is here to help. For more detailed instructions, visit https://www.xfinity.com/suppo...Open a new browser window, follow Steps one and two from above, and go to Connected Devices > Devices. Click the name of the device for which you want to add the port forwarding rule under Online Devices' Host Name. Highlight and copy the IP address. Return to the previous browser window and paste the IP address.Apr 15, 2024 ... In this video I will show you How To Activate Xfinity ... How To Activate Xfinity Gateway (Quick Tutorial) ... How To Setup A New Xfinity Modem ( ...Nov 17, 2022 · Problem Solver. •. 770 Messages. 1 year ago. Hello. Thank you for reaching out for help with replacing your equipment. For a new device, I would order a new starter kit, and return the old device. You can sign up for a new kit here, or visit a Service Center . 0.Apr 15, 2024 ... In this video I will show you How To Activate Xfinity ... How To Activate Xfinity Gateway (Quick Tutorial) ... How To Setup A New Xfinity Modem ( ...Disconnect your current telco from your home's phone wiring. Run a standard modular base cord from the modem or gateway device to the nearest telephone jack to energize your home's phone outlets. That should allow any phone plugged in to any jack in the house to work. If you have a phone in the room where the gateway is located and only 1 phone ...To begin activation, navigate to the activation entry point by selecting the Account tab from the bottom right corner of the Xfinity app and then selecting Activate xFi Gateway or Modem under the Devices section. The Xfinity app then takes you through the necessary steps to set up your gateway and to start receiving Xfinity Internet and/or ...XfinityNov 23, 2020 · If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for her, she can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. 0.4 years ago. Hello, I got my issue with "no dial tone" fixed by using the "chat" option from the website. Yes, the first person ran the usual tests that had been done a jillion times, but then transferred my chat to the "SIK activation" department. The employee there said that IF the phone does not accept the name of the new modem within 24 ...Dec 8, 2023 · Got a new modem and in the Xfinity my account app it still shows both the old modem and the new modem. The internet status shown is based on the old disconnected modem so I need to remove this old modem from my account so that the status shown is based on the new modem. @user_41n5ue, thank you for using the Community Forums …How to install Xfinity Internet and/or Voice — Overview video. Here's a quick video that shows you how to set up, connect, and activate your Xfinity Internet (without an xFi Gateway) and/or Voice service — all in a few easy steps. Setting up your Xfinity Internet and Voice Services with the Xfinity Getting Started Kit.WiFi Ready Apartments have pre-installed, ready-to-use Xfinity Gateways that can be activated immediately, once you subscribe to Xfinity Internet. Your unit could be equipped with an XB8, XB7 or XB6 Gateway. You should leave the Gateway in your unit after you move out or disconnect service for the next tenant to use.Make note of the model number and machine access code (MAC) address of your modem (it should be on a label on the modem). Call Xfinity customer service directly. Tell them that you've just installed your own modem and that you want to give them your new MAC address so that they can activate service to it.EG. Try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.2 days ago · If these steps appear tricky, you can also phone Xfinity customer support at 855-652-3446. There is also an online activation portal. 3. Cable and Wall Jack Inspection. Another common cause of blinking white lights on an Xfinity router is loose or faulty cables in either the router or the modem.Nov 17, 2022 · Problem Solver. •. 770 Messages. 1 year ago. Hello. Thank you for reaching out for help with replacing your equipment. For a new device, I would order a new starter kit, and return the old device. You can sign up for a new kit here, or visit a Service Center . 0.Nov 13, 2021 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.On your Home screen: Swipe up to open the dashboard (if applicable), tap the gear icon, then tap Devices. Or, if your touchscreen has apps, tap Settings. Enter your Master Keypad Code. On the Categories screen, tap Home Devices. On the Home Devices screen, tap Cameras. On the Cameras screen, tap Add a Camera.1. After unpackaging your new modem from the box, you should have the following items handy. The modem. Coax cable. Power cord. Ethernet cable. 2. Next, find the label on your modem. Most modems have a label on the back or bottom that includes the serial number and MAC address information.Learn about replacing your equipment now to get the most out of your Xfinity service.Installation To install your services, begin by learning about the equipment included in your Xfinity Getting Started Kit.Then you can watch quick videos that will walk you through the set-up process. Activation We provide you with a step-by-step guide to activating your services. To get started, learn the different ways to activate your Getting Started Kit …No internet and blinking orange light on modem. I have had countless issues with my Wi-Fi connection and today my internet randomly shut off and never reconnected. The modem has been blinking orange and I have tried the troubleshooting steps COUNTLESS TIMES. It is plugged in, exactly as it has been for months and my account balance is $0.Learn more about getting started with xFi Advanced Security.After talking to an Xfinity representative on the phone for an hour, they were unable to add my new Hitron CODA56 modem to my account. I had to switch back to my old modem. Can someone help me activate my new modem so I can access Next Generation speeds (which are available to my account). Thank you for your time. There is a delay happening at ...Please stick the paperclip in it and hold it for about 45 seconds. Then you should have your Ethernet ports working. Please send me a personal message by clicking on my name ComcastJosh if that doesn't work for you and I will help you get it working. 0. 0.I wanted to take advantage of Xfinity upgrading my 1 Gbps connection to 1.2 Gbps so I got a new cable modem. I vaguely recalled having to activate a modem so I just called customer support, they asked for my cable modem's MAC address, said it was activating and to wait 10 minutes.2. Attach Coax Cable and Power to the new Netgear Modem/Router. 3. The Netgear Site will come up where you create a password as administrator for Netgear. 4. Once wifi comes up login to wifi with the default password on Netgear Router. 5. Go to the Xfinty App and select Activate New Equipment and select activate owned router.When all Pods have been connected, tap Name Your Pods. You can name your Pods in any order. To do so, choose a Pod to name and hold your mobile device close to that Pod. Once the app identifies which Pod you are naming, you'll be presented with the option to assign the Pod a name. Enter a name and tap Confirm Name.Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable...Jul 12, 2023 · Activate via Xfinity App: If you have the Xfinity app, simply sign in and follow the prompts for modem setup.or Activate online: Visit the Xfinity activation page. Sign in with your Xfinity username and password and follow the prompts.If you don't sign in or aren't an Xfinity customer, you'll need to enter your Street Address and select a Download speed from the drop-down menu. Then, click the Find Devices button to show all equipment compatible with the download speed you chose. You'll see recommended devices. Click Get Gateway if you’d like to rent an xFi Gateway.It may take up to 10 minutes before you can connect to the Internet. Test the Internet connection by rebooting the computer and browse to https://www.surfboard.com. If issues arise when activating the modem on the self-activation site, call Xfinity customer support for further assistance and provide the following information: Modem ManufacturerJul 12, 2023 · Activate via Xfinity App: If you have the Xfinity app, simply sign in and follow the prompts for modem setup.or Activate online: Visit the Xfinity activation page. Sign in with your Xfinity username and password and follow the prompts.I have a Wifi6E capable computer and the xb8 modem/router from Xfinity which is also Wifi6E capable. How do I force the computer to use Wifi6E? When I look at the connected devices under the gateway control page I see it is connected to the 5GHz band. I also checked and my computer is currently running WPA3-Personal so that isn't an issue.