The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones …XfinityJosephA. Hello, @mcell60, the first thing I would double check is your remotes. Either the X1 remote or your TV's remote. If it needs to be cleaned or if it's around other objects this is typically the culprit. Buttons can get stuck or another object hits the remote turning the TV on.Remote not operating volume or power on/off, only changes channels. I have rebooted both t.v and cable box and have reprogrammed remote but none of the codes work, please help! Remote not operating volume or power on/off, only changes channels. ... The concern is not "Xfinity Home Security / Devices And Equipment" help …Dec 29, 2021 ... ... Xfinity Flex TV Streaming Box. I take you through the installation process with the HDMI Cable and power adapter, then walk you through the ...Xfinity Comcast offers a wide range of services, from cable TV and internet to home phone and home security. With so many options, it can be difficult to know where to start when l...Apr 26, 2020 ... I CANNOT RESET THE CABLE BOX. 15K views · 4 years ... How to Reset your Comcast Xfinity TV Cable Box ... My life turned a new page when I learned ...Sep 22, 2022 · I am not able to turn off the X1 Cable box using the remote. We have two X1 Cable boxes, one is turned off by the remote, the other stays on all the time. We have repaired it numerous times. It was factory reset and the Xfinity Store replaced the remote with a new one and the X1 Box still will not turn off on one of our sets. The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work.First, turn it off. Unplug the power cord from the wall and wait for at least 5 minutes. Plug the cord back in and turn the box on. To reset the TV: Turn off the TV. Unplug the cord from the wall. Wait for another 5 minutes before turning it back on again. You can do both of these sets of steps at the same time.Mar 3, 2020 · what is the 'main' hub set top box? (DVR xg1 or XG2 non-DVR). how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service?A: The device you are paired with may not be powered on or you might be out of communication range. Make sure the device is powered on and move closer to the device. If this does not work, try re-pairing your remote by following the instructions in “Installing your digital set-top box or DTA out of sight.”I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ...Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, or Xfinity Flex streaming TV Box. Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock subscription, you’ll see: The recurring price. The renewal date.Support TV & Streaming. Fix your TV service using the Xfinity app. Using the Xfinity app, you can fix issues with your Xfinity TV service such as picture and sound problems, …The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. 0. 0.It will not connect with the wifi through WPS and will cycle between the "Press the WPS button on your WiFi Router" screen and "A Software Update is in Progress" screen. I'm not sure the connection is the issue here as the WiFi router is 5 ft away max. When I attempted to hardwire the box using an ethernet cable, the box will update but then it ...Mar 4, 2021 · I recently subscribed to Xfinity TV service and got a RNG150N box. I have verified that the co-ax cable is correct (lots of attic tracing today), and when I plug the co-ax directly into my TV I can see cable TV that way. I have co-ax from wall to box, and HDMI from box to TV. When I plug power into the box, the front 3 lights cycle, then the ... Xfinity Comcast offers a wide range of services, from cable TV and internet to home phone and home security. With so many options, it can be difficult to know where to start when l...On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart from Device Settings. Using the remote, press the xfinity button. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK.Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.Nov 21, 2020 · My DVR is 37% full and should have plenty of space. I've tried going in and removing future scheduled shows temporarily to see if its because the DVR is anticipating being full, but this made no difference. However, I was able to re-add these particular shows. Multiple times I've done a Restart/System Refresh/actually unplugging the DVR.Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.Check that all cables are securely connected and take note of the names of the ports that those cables are plugged into so those specific inputs can be tested. 6. Check Input Settings. Your Xfinity TV components may need to be using different "input" or "source" settings in order to be able to find sound or picture properly.The TV that does not pair with the remote is my newest one. (Bought in 2019) and is paired with my primary Comcast cable box / DVR - model XG1v4-A. I’ve read in multiple forum posts that Samsung TV / remotes have some difficulty with the XG1v4-A box, but no obvious connection to the difficulties I’m experiencing.4 days ago · The light on your Xfinity cable box should be blue. Comcast/Xfinity typically uses a blue light to indicate that the box is on and connected to power, the TV, and the internet. Some models may have a different color, including an orange or white light. When you see a green light, it usually indicates that your Xfinity cable box is downloading ...Second, turning off your Xfinity cable box may also help improve its longevity. When a device is powered on constantly, it can cause components to overheat, which can damage the device over time. Turning off your Xfinity cable box when it’s not in use can help prevent this from happening and extend the life of your device.1 year ago. Have you already tried unplugging it for 1 min then reattach the power cord? That would force the box to do a system refresh. If the above does not …The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work.I have an XG1v4, and decided to disable power saving. I found it can take 2-3 times longer for the TV and AV receiver and cable box to finish all the HDCP handshaking and get me a picture compared to just leaving the box fully powered on. Just installed three new XI boxes and have noticed that the remote doesn't power off the X1 box.Fix Xfinity Cable Box Not Working with remote. Restarting the device is one of the most sorted out methods to fix the issue of the Xfinity Cable Box not working. In most cases, it acts as the most efficient and easy way to solve the issue. It also refreshes the system while conserving all your formerly stored data.In today’s fast-paced digital world, having reliable and high-speed internet access is essential. Whether you are a small business owner, a student, or simply someone who enjoys st...If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ...During this time, it’s important not to unplug the box or press any additional buttons as this could interrupt the reset process. Here are the shorter steps to reset xfinity cable box with the remote: Press the xfinity button on your remote control. Navigate to and select the Settings (Gear icon). Scroll down to the Help section.In today’s digital age, having reliable and fast internet service is essential for both personal and professional use. Comcast is one of the leading providers in the United States,...The box gives no signal to the tv, and the power button on front of the box doesn't seem to turn it on either. I've also tried holding to power button for 10+ seconds, reconnecting the power cable to the same result every time. Could the box they sent me be bad or am I missing something?Here is what I did to solve the problem so far: 1) I swapped the box with a new on from my local Comcast office. DIDN'T HELP. 2) I replaced the HDMI cable with a new one (came with the box) DIDN'T HELP. 3) I replaced the TV set to the latest model (yes!) DIDN'T HELP. Somehow when the set top box gets restarted (or updated in the middle of the ...You can use the TV button to turn the set-top box on or off after following the provided steps: On the remote control, press the INPUT button and then select your STB. Press the TV or 123 button, then select Power. To control your STB, make sure to point the remote control directly toward the Cable or Satellite box.Jun 13, 2021 · To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five …The Xfinity remote should be paired to control your TV. Launch the Samsung Hub, select Source, highlight TV, press up and enter to Set Up TV. Follow the prompts and add/confirm all your devices. (NOTE: Running Setup TV does NOT perform a Factory Reset. It only resets the way your TV interacts with HDMI devices.Xfinity Comcast offers a wide range of services, from cable TV and internet to home phone and home security. With so many options, it can be difficult to know where to start when l...Download Article. 1. Unplug the power cable from the outlet. Locate the cable that runs from the back of your cable box to the wall outlet. While your cable box is still on, pull the plug out of the wall to disconnect it from power. Check the front of your cable box to make sure the display turned off.Jun 10, 2020 · 24.6K Messages. 4 years ago. @tbachmann wrote: How do you shut off or dim the blue led light on the right side of the X1 cable box? It is so bright that it keeps me awake at noght. using voice command "device settings" and select Device Lights. you can test each number level or turn off the LED completely.Dec 3, 2022 · If the above does not work then it likely the box is fried and needs to be replaced which you can do by calling Xfinity technical support. They will send you a replacement box but the old one will have to be returned usually by you at a store. Since you store is card away you should try to request being able to ship it back as prepaid by Xfinity. 4 years ago. @TiminDE wrote: I've had Xfinity for a year. Until August or so, I could turn on my TV to the last station I was watching, and I could rewind that station up to an hour. As of August, that functionality disappeared - I can't rewind at all when I first turn on the TV. I normally use the Xfinity remote, which I assume turns on/off ...Check the power cord: Ensure that the power cord is securely plugged into both the Xfinity box and the power outlet. Sometimes, the cord may come loose due to accidental tugs or movement. Verify the power outlet: Test the power outlet by plugging in a different device, such as a lamp or phone charger.So, if you're having problems receiving a signal to your Cisco RNG 100, try running an ethernet cable between your box and your router. After 2 minutes of waiting, the box showed the "Not Authorized" message and I was on my way. Now, I can finally enjoy standard definition cable on my 46" Sony XBR6 [2. Yeah, I should probably upgrade my box to HD.It sounds like the box needs to be replaced. You can take the box to your nearest Xfinity Store with the power cable and they will get you a new one at no cost. We can also ship a box out to you depending on what is easier for you.Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, or Xfinity Flex streaming TV Box. Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock subscription, you’ll see: The recurring price. The renewal date.X1 box has to be rebooted in the morning to get TV service. There's about a 50/50 chance when I turn on the X1 box and TV in the morning that there will be a black screen with no cable TV service. Unplugging and plugging back in the X1 box usually restores the service, but it takes a while for the rebooting process.Feb 27, 2022 · Last week my only Comcast Wi-Fi-based 4K cable box (Xi6-A) started failing. Home Wi-Fi is perfectly fine. Replaced the Xi6-A with a brand new XiOne-SC (B) and exactly the same issues. My guess is technical problems with any Wi-Fi access points EXCEPT Comcast's own Wi-Fi access points. Comcast doesn't want you using your …The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV.Apr 19, 2023 · To send a direct message: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Nov 5, 2022 · I got 3rd generation fire cube to use with Xfinity cable box because I thought I could change channels on cable box because of “built in Xfinity alexa “ compatibility. After setup I am able to switch from fire tv to cable by saying “go to cable”. But when I try to change cable channels by saying ex. “go to cnn” or “ go to cnn on ...user_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6).steps to unplugged and re-plugged: Unplug the Xfinity cable box from the power outlet. Wait approximately 60 seconds. Reconnect the cable box to the power outlet. Allow the box to reboot fully. Attempt to turn on the cable box again. 2. check for damaged cable.There are two reasons why unplugging your set-top box---either manually by pulling the cord or using a power strip---is a bad idea from a user-convenience standpoint. First, when you unplug your set-top box, all the data that is normally downloaded in the background to the box, such as the TV listings, is out of sync.If your Xfinity remote isn't controlling the TV, you may need to pair your remote. Relacionado Artículos. X1: Preguntas frecuentes sobre el modo de ahorro de ...Samsung universal remote: Go the Home screen > Source > Universal Remote > Start, select "Cable/Satellite box," and follow the on-screen instructions. Older Samsung remote: Turn off the cable box, press "Cable" or "Mode" on the remote, press "Set," enter your cable box's code, and turn on the cable box. Not all cable boxes can …My other small box that's working does not have a green light either, nor did another one on a very old TV that I have decided to remove. I think it's unlikely that the lights if there should be any, would go off on all the small cable boxes. And in any case, it seems to make no difference for the box working or no.Sep 19, 2023 · TV and cable box not talking. Completed HDMI troubleshooting; no issues. Tightened connections. Cable box blue light is flashing. What I see on TV is a loop: Cable box starts… I see “Welcome…” I get the spinner… then it starts over. SAMSUNG TV then tells me to troubleshoot the connections… And the wheels on the bus go round and round. Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light. RNG150 and XG1 TV BoxesCheck the power cord: Ensure that the power cord is securely plugged into both the Xfinity box and the power outlet. Sometimes, the cord may come loose due to accidental tugs or movement. Verify the power outlet: Test the power outlet by plugging in a different device, such as a lamp or phone charger.Reboot the cable box by unplugging it from the wall outlet. Wait about 20 seconds, then plug it back in. This should cause an automatic reboot which will usually fix most problems, including a frozen picture and features which no longer work. If a reboot doesn't do the trick, phone your cable company. Sometimes their remote rebooting is required.My other small box that's working does not have a green light either, nor did another one on a very old TV that I have decided to remove. I think it's unlikely that the lights if there should be any, would go off on all the small cable boxes. And in any case, it seems to make no difference for the box working or no.To perform a soft reset without unplugging the Xfinity cable box, simply press and hold the power button on the cable box. Hold it for ten seconds, or however long it …Gateway modem/router will not turn on. My gateway will not power on. I have already tried unplugging, waiting, and plugging the power back in at both the outlet and device multiple times. Same for the cable. The outlet is able to power other devices so the problem is not there. The wps button on top also does nothing.May 18, 2019 ... These steps will work not only for cable boxes, but for other devices as well. For example: Playstation or XBOX.