Text and call logs online. Ironraptor2023. Newbie. 12-08-2023 01:40 PM. Both phones had logs online at Verizon showing all calls and texts plus time and minutes. All of a sudden there's nothing under either. This isn't an Imessage problem. This is a problem on Verizon's end. It only shows the amount of usage.Customer Service Rep. 12-11-2019 07:04 AM. Having a copy of your messaging history can certainly come in handy, roc1956. I'm sorry this has been an …Option 1: Text from a computer or tablet using Message+. Verizon’s Message+ lets you sync your messages across multiple devices. That way, you can stay on top of your texts as you switch between your smartphone, tablet and computer. And if something happens to your phone, Message+ can keep you from missing an important …To save your messages to your SD card follow the steps provided here: Tap on the avatar/photo ID next to a conversation; it should turn to a checkmark. At the top left of the screen will be an X, a number, and ALL. You can select which conversations to save by tapping the contact avatars, or tap ALL to select everything.Tap the. Message icon. (located in the lower-left). Tap a message. For additional info on Verizon Messages (Message+), check out these FAQs. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Here's how to view messages with the Verizon Messages (Message+) app on your iPhone.Legend. In response to JoeV13. 04-10-2014 07:37 AM. Deleting messages from your phone SHOULD NOT alter the log in your MyVerizon for the date/time/number of a text. The information in your log is ONLY data since your last billing cycle ended, though. You say the messages in question were from March 25-27.05-10-2011 07:10 AM. 5 digit texts are called short code messages. These messages go from the originator - Chase, BofA, Google, etc. - to an aggregator. The aggregator then sends the message to the appropriate carrier. When you switch carriers and you stop receiving these short code messages then you need to report the problem to Customer Care.5 people had this problem. An Accepted Solution is available for this post. 10-21-201507:14 PM. Your message content is not on the bill, only the to and from numbers. You cannot hide this info. Verizon needs you to see it as proof of activity. An Accepted Solution is available for this post. 10-21-201507:13 PM.I never saved or deleted my texts; they just aren't there. Is there any way to get them back? Can I go to a Verizon store and have them print themrlmmhc00n2 We understand your concern with the transition. The entire Message+ platform will be retired mid-2024 in light of the growing popularity of device based texting options. For now you can continue to use Message+ on your device. However, we encourage you and your family to start using the t...Hey Belle_8015, I too use an iPhone, but have not really paid too much attention to these same things. iMessages is an Apple service, and not something we would have those specifics for. The great news is that those green messages are sending over Verizon instead of iMessage, so your normal text messages seem to be working.Text and call logs online. Ironraptor2023. Newbie. 12-08-2023 01:40 PM. Both phones had logs online at Verizon showing all calls and texts plus time and minutes. All of a sudden there's nothing under either. This isn't an Imessage problem. This is a problem on Verizon's end. It only shows the amount of usage.Select Apps. Select Message+. Select Storage. Select Clear Cache. While clearing your cache is not a guaranteed fix, it should be one of the first steps you take. It’s a catch-all solution for a lot of errors. 3. Update the App. Another quick fix is to check if there is an app update available.Call 800-922-0204; Press 2 then 0# then 0 then 0 then 0# then 0#. EXISTING CUSTOMERS press 1 then press 4, then say "Customer Service" then wait and enter last four of social security number. Correct answer: I just recently switched to Verizon from AT&T (as in yesterday, 9/10) and have not been able to receive incoming calls. I have been.Text Messages Not Appearing in Verizon's Text Webpage. 10-17-2023 07:14 AM. Hello -. We have an account with two lines. One is an apple and one is an Android phone. On Verizon's text webpage, no texts appear, but all of them do on the Android line. This isn't an imessages thing because they appear in the usage log for both phones.2. Navigate to the Message+ section - Once logged in, click on the "Message+" tab on the top menu of your account dashboard. 3. Access your messages - In the Message+ section, you will be able to view your text message conversations. Simply select the conversation you wish to download. 4.Hey Belle_8015, I too use an iPhone, but have not really paid too much attention to these same things. iMessages is an Apple service, and not something we would have those specifics for. The great news is that those green messages are sending over Verizon instead of iMessage, so your normal text messages seem to be working.Missing text messages with Verison Messages App. 11-12-2014 04:43 PM. I have been using the Verizon messaging app for several weeks now. It is integrated with my Kindle and laptop. Recently, some text messages have not been coming through on the tablet or the laptop, even though they are on the phone. It seems to be longer text messages that ...Fix 6: Try Updating your System Software. Using old software on your device while updates are available might cause the device to malfunction. This might be why Verizon is not receiving texts and facing unknown issues. So, look out if your system software has pending updates and update it to the latest version.I prefer messaging in 'Message+' (red box icon) because the Drive Move feature is useful in my car. However when composing a text message (manually) there is no paperclip icon to attach a file. The paperclip icon is there and works normally through the regular 'Message' (yellow box icon).Re: Missing/Late texts in iMessage group texts. vzw_customer_support. Customer Support. 03-25-2020 05:50 AM. Hi there, Someguyyouknow. Your wireless experts are here to help. This is an issue that has just been brought to attention recently so I appreciate you letting us know you are having this issue too.If you need to enable or disable group messaging via the Verizon Messages (Message+) app on your Android ™ smartphone, follow these step-by-step instructions. Ensure your apps are up to date as the following steps apply to the most recent version. For additional info on Verizon Messages (Message+), check out these FAQs. Open the. Verizon ...Missing message log. 04-30-2023 08:03 PM. Why are message logs not showing up for one of the lines on my account?I am using it to receive verification texts while at work to sign up for some products/services. I have been unable to receive any verification texts. I also sent myself a text from globfone as an additional test. I did not receive it either. The only text I have received is one that I sent to my own number through the verizon messages online.04-05-2019 06:18 PM. Trying to review the text message history on our bill and it is confusing me. Some messages show whether it was incoming or outgoing and show the phone number. Some messages do not show a phone number. My husband and I are on the same account and there is no log of texts between the two of us.If a message is sent/received via SMS/MMS, it should show up in the texting logs of the account owner's MyVerizon account. Customers do not have the access needed to alter these texting logs. If it is not in the logs, the message was not sent/received as an SMS/MMS or there is a problem on Verizon's end. 0 Likes. Reply.log into My Verizon , click on the "Data" and it's going to show you your usage . Right under the Data wheel or scale it shows one spot for calling , and another for messaging . Click on the messages and you'll see another spot to click - that will show you your message logs for the current cycle . 0 Likes. Reply.Re: Missing/Late texts in iMessage group texts. vzw_customer_support. Customer Support. 03-25-2020 05:50 AM. Hi there, Someguyyouknow. Your wireless experts are here to help. This is an issue that has just been brought to attention recently so I appreciate you letting us know you are having this issue too.I only want to carry one of them and would prefer it to be the Commando. I am trying to use VZ Messages to get my work texts on the Commando. No matter how many times I clear the setting, uninstall, reinstall the app, etc whenever I start the app on my android phone, it just says "Starting Service" and then displays the texts from that account.10-16-2013 11:49 AM. I am having the same issue. I have an iPhone 4s and just this morning it won't send to only one person. Neither one of us has the other's number blocked. I have tried deleting the number and sending a message, no luck. Nothing has been working and I have no clue as to why it is happening or how to fix it.Specialist - Level 1. 02-23-2011 04:48 PM. After careful review, I learned this is an issue known to HTC who are in the process of creating a fix which would be pushed directly to your phone once completed. I apologize as I have no timeframe or additional information regarding these messages being deleted.EEMAMA. Enthusiast - Level 2. 11-07-2022 07:26 PM. When I log into my Verizon account and go to view usage, it doesn’t have every call (minutes) or text (messages) listed and sometimes it is not updated for days. There are 3 phones an our plans and they all are not receding all the calls and texts sent and received.Why is the time zone off on my text message log in my verizon. ken7338. Enthusiast - Level 1. 05-15-2012 04:09 PM. The times of the messages in the the usage logsd are 3 hours off. Not Hawaii time zone, how do I fix this.I prefer messaging in 'Message+' (red box icon) because the Drive Move feature is useful in my car. However when composing a text message (manually) there is no paperclip icon to attach a file. The paperclip icon is there and works normally through the regular 'Message' (yellow box icon).Always ignore a message if it is written poorly. 'Real text messages from legitimate businesses will use proper grammar, punctuation, and spelling,' Verizon said. Typically, smishing scams contain ...You have the ability to view text messaging details for all of your lines onlne at My Verizon. Those details include the time, date, and mobile numbers. However, for security purposes, the content is not available. To view the text messaging details online, click the link below and sign in as the Account Owner:I do not have picture messaging on my service plan so whenever someone sends me a picture I get a text saying i received either a pic/voice/video and how big the file is. What i want to know is if there is anyway I can view the pictures online. Some people have told me even if you dont have picture messaging you can view them on verizons website.Re: Deleted Text from Verizon Website. vzw_customer_support. Customer Service Rep. 11-07-2015 08:47 AM. Hi Emlh713, We know how important it is have recovery options available for your messages. When you delete a message from one device, we delete it from our servers and also from your other devices. This syncing process may not be instantaneous.I have always been able to view details (who texted, from what number and the time the text was sent or received. Also details showed whether it was a text message or a …01-01-202211:27 AM. For the last 24hrs I'm not receiving all the text messages in my group texts. Some messages come in but not all. It's not one group in particular and it's not one person in particular. My husband is part of one of the groups and showed my the group text on his phone and I didn't get some of the messages in the group like he did.We are concerned that you're not able to do a search for GIFs using Message +, and we're here to help correct that. We have released an update to the application to fix this issue. Go into the Play Store and find Message + to update it. Please test Message + after updating it and let us know how it works. UbaldoJ_VZW.The issue has been occurring for nearly 1 month. Yes, software is up to date, last update on December 19, 2023 at 5:60AM. ( One UI version 6.0, Android version 14). The issue occurs when using mobile data, typically when sending with a text or photo messages to 2 or more people or simply any message with a photo/meme.04-13-2023 10:47 AM. on Tuesday 4/11/2023 i was able to see all lines call history, text history and data usage history for the past 3 cycles. I then log into the app and web version on the computer and now all i can see if current usage for this cycle and previous data usage for the past 3 cycles. Why does Verizon have to make these stupid ...I receive SMS/MMS messages reliably via Message+ on my Android phone, but messages go missing in the Message+ app on my Macbook Pro, and in the web version of the app. I called customer service, was forwarded to some tech department, and the woman said she'd file a ticket of the problem with the appropriate team, and that turnaround time is 7 ...Yes, Verizon account holders may have the option to recover deleted text messages. The availability and process for recovering deleted messages vary depending on the device, operating system, and other factors. It is recommended to contact Verizon customer support for assistance in retrieving deleted text messages.Click ‘Message details,’ and you’ll see the following details; the number of messages used; a message log that features options for types of messaging (All, Domestic, International, Global). The log will show dates, times, To and From numbers, and if the message was received and type.As once the text message is deleted from the phone there is no way to retrieve them. You are only able to view text message details online via My Verizon for the last three months Sign In . The message details include the date, time, and numbers of the text message. It will not show the text message content.Re: Pictures missing from Verizon Messages app. 06-05-2018 12:44 PM. My sent pictures remain in the camera roll album in my Gallery of albums. The missing pictures will remain only if specifically save them to an album. I do not have "delete old messages" turned on. I do not subscribe to any.None of my text messages are going out. Krisbhappy. Newbie. 04-23-2015 09:50 PM. Text messages are not going out and I have no idea why! I also failed to receive some messages that other people sent me. When powered down the phone and started it up again, the messages I wrote that did not get sent were gone altogether. Help!!A) They call and text logs are still there. B) There are a ton of messaging apps on Android that won't show up in texting because they are not using SMS. Same thing happened to me yesterday. I check to see what numbers call or text my kids. All I see now is data usage and international calls which we dont use.EEMAMA. Enthusiast - Level 2. 11-07-2022 07:26 PM. When I log into my Verizon account and go to view usage, it doesn’t have every call (minutes) or text (messages) listed and sometimes it is not updated for days. There are 3 phones an our plans and they all are not receding all the calls and texts sent and received.Click Download desktop app. It's called Message+. 3. Install Message+ and launch it. 4. C lick Get Started. 5. Enter your phone number and click Send Me a Text. You will receive an SMS message on ...If you need to enable or disable group messaging via the Verizon Messages (Message+) app on your Android ™ smartphone, follow these step-by-step instructions. Ensure your apps are up to date as the following steps apply to the most recent version. For additional info on Verizon Messages (Message+), check out these FAQs. Open the. Verizon ...Customer Service Rep. 01-06-2024 06:18 AM. We want to make sure you find the information you're looking for. If a number is blocked from your phone or through your text messaging app, it would depend on how the specific phone or app handles those text messages. If they were blocked using your My Verizon account, those text messages are not ...Re: incoming texts have wrong time stamp. bosslady85. Specialist - Level 1. 03-17-2010 01:40 PM. The issue regarding the incorrect time stamp posting to the usage details has been resolved as of 3-16-2010 at 10:59 PM. If there are any customers that are still experiencing this problem, please contact our Tech Support Department at 1800 verizon.Voice to Text Icon gone missing... 06-23-2019 02:42 PM. I have a Galaxy S8 and my talk-to-text icon is GONE. I have scoured the internet looking for a solution to this. I have made sure that mic permissions are on, tried using a different app (Messages), reinstalled Message+, reset my Samsung keyboard, tried changing Speech to Text to Google ...records missing from text usage report. I was just checking the usage on my account and noticed some inconsistencies. I found that the records for many text messages are missing. I have 8 lines on my account (large family) and there are many messages back and forth between family members. If I compare the records of texts between two …10-20-201003:00 AM. You can view records of when texts were sent/recieved and the numbers from/to online for the last 3 months through MyVerizon. Past that, you will have to call Verizon and request copies of your old detailed bills, I believe they charge a fee to retrieve those records. The only way to retrieve the CONTENT of text messages is ...So that meant the only way to text other than to use a smartphone is to login to Verizon Messages in a browser window and text that way. ... Surely by now this problem with the PC app missing messages, and now the PC app no longer working with Windows 10 (when it used to work almost fine a month ago), and now problems even with the browser ...If some of the messages are missing, it could be that the information is taking a while to update. It can take 24 to 48 hours to update the information for it to be available online. If you need more assistance, please let me know.To check messages, go to the Verizon website and sign in with your phone number. Then, select the "Account" options and then choose the "Online Text" option and this is one of the ways verizon text message history retrieval. You can search among the messages that you have sent to a specific number. In addition, you can select a ...Hope this helps somebody else! I could not get Google Messages to see existing texts when switching from Verizon Message+ for at least 2 weeks. I tried lots of things (including switching default messaging app to Samsung Messages and Google Messages many times), but the following worked for me with my Samsung Galaxy S23+.log in on verizon, at top of page, click on Usage. then Usage Overview. then click the phone you want to check. then scroll to bottom of page, you will see the voice and the text links. 0 Likes. Reply. Post Reply. Correct answer: I understand that you cannot recieve the CONTENT of text messages sent or recieved, I was just wondering how to ...When in that group, what color are the bubbles of the messages ? If your iPhone messages are green, it means that they're being sent as SMS text messages rather than as iMessages, which appear in blue. iMessages only work between Apple users. Those green messages will appear in the billing. -DavidTo be able to view texts online, you need to not only subscribe the Verizon Messages service but you would need to be logged into the My Verizon account for that particular number. While an Account Owner may be able to change features and plans on all lines they would still only have access to the texts for their number. MatthewT_VZW.I couldn't find a way to uninstall the Verizon Message+ app, it didn't give me that option. Yes, I can access "all" message files (and even read them to some degree with notepad) when I open the Verizon messages folder on my desktop, including the message conversation that's missing from the apps restore list. TomVerizon Messages (Message+) is a texting app that lets you sync your texting conversations across all your compatible devices. Verizon Messages (Message+) is separate from your phone’s other texting apps (i.e., iMessage, Google Messages, etc.). The ability to send and receive text messages on Verizon’s website is discontinued.Hey Belle_8015, I too use an iPhone, but have not really paid too much attention to these same things. iMessages is an Apple service, and not something we would have those specifics for. The great news is that those green messages are sending over Verizon instead of iMessage, so your normal text messages seem to be working.1 Solution. vzw_customer_support. Customer Service Rep. 10-26-2023 08:39 AM. Thanks for reaching out about the recent Message changes. As of 10/20/23 the search button to find GIFs, images, and videos is being removed. You can still send them, they’ll need to be inserted based on your specific device. For example, my iPhone has a GIF …I can send messages fine, send and receive calls fine, but some messages never get delivered to my phone. I would say 1 in 10 are missing. When I log onto the MyVerizon site that lets you use Verizon Messages in the web browser, I can see all the missing text messages, but they never arrived to my phone!The issue with texts not being received was caused by an earlier software update. This was not related to any carrier. Samsung has released a new update on 9/29, so please check your phone for it as updates are distributed in waves - not all at once. You'll know you have the right update afterwards as it states that texting was fixed in the ...