Re: Incoming calls work, outgoing does not. by lbmofo » Fri Apr 06, 2012 7:42 pm. 10-digit dialing lets you make long-distance calls without dialing the initial 1, just like on your cell phone. This can introduce a short delay if you dial 7 digits for local calls. Press # after you dial to put the call through immediately.I can not receive incoming phone calls, no display or ring tones, outgoing calls OK. I have been working with Ooma support and tech support for six days for many hours by phone calls with Ooma. The support staffs at Ooma has very terrible communication skills, they need more training before being allow to talk to customers.Ooma Forums. Discussion Forums on Ooma VoIP phone services. Ooma Telo Home Phone Services and Ooma Office Small Business Phones ... Works fine for me. Are you sure that you didn't click on the outgoing call filter which removes outgoing calls from the display. ... Posts:4 Joined:Thu Jun 03, 2010 4:02 pm. Re: Outgoing calls not …Outgoing Call Quality Issues This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.Check to see if you can hear the message by lifting the handset, press play then 1. Check to see if you can listen to the messages online via myooma. Can you Call Screen? (This is a Premier feature only that allows you to listen to your messages in real time as they are being left). Hub users ONLY can perform a speaker test by pressing, « Rew ...Please check to see if the phone you are using is not set to “Pulse” dialing. Next try using another phone if you have one available. Try re-entering the numbers slowly. Please check the manual for your phone for an option that allows for “long dtmf” tones to be emitted. “Short dtmf” tones may be too short for the Ooma system to detect.I still have the same issue, a dial tone but can not make any outgoing calls (local or long-distance). I can receive calls to the ooma number. I have tried a corded phone, tried 10 digit dialing, tried dialing with *98, did not specify landline integration, did not unplug phone line at street, do not have anything plugged into the wall port ...Everything worked fine till Jan 19, when I picked up the phone I got a busy signal, all the time. I can't make calls going out, but yet I can get calls coming in. Coming in calls work great. There is no router the ooma is plugged in directly to my pc and directly to the internet cable modem. I have no problem with the net, everything runs fine.Same PROBLEM here: My Ooma service is not working. Outgoing calls are not going, even though Ooma dial-tone is present. On incoming call getting ring, but after I pick-up the line/phone i hear nothing (the callers/senders phone keeps ringing - I tested this calling from my cell to Ooma - and sometimes callers call going to voice mail, sometimes the caller keeps hearing ringing noise - On my ...Current problems and outages | Downdetector. Ooma. User reports indicate no current problems at Ooma. Ooma offers VoIP service to businesses and consumers. I have a …I called Ooma support several days ago and they said this was a "widespread complaint in my area" and that they had a "ticket" and "engineers were working on it 'as we speak' " . . . to date . . . nothing. I'm so far less than impressed and regret signing up for Premiere when a basic outgoing call can't be accomplished.Several calls lately have been received but none of my phones are ringing. I only know this because the callers have left a message on Ooma voicemail. My phones are both hardwired (Panasonic) and HD2 phones. DND is not on. This has caused me to miss several important calls. This is not acceptable. These were calls from a local company and ...This is only on one outgoing call, get a dial tone, dial number, silence, and phone rings at other end but they don't hear me. ... Is that second level help? No trouble with other calls. Will try to chat back with Ooma to see if that's really second level. Top. ralph33ca Posts:3 Joined:Mon Jun 27, 2016 3:22 pm. Re: Outgoing calls ...Outgoing calls ring, then goes to busy signal. This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.The ooma puts out a signal that emulates the phone company - in other words, ringing, talk battery (voltage), reorder when left off-hook, etc. There is no inherent reason that a working phone should not work with a properly connected ooma device. Friends don't remember what Landline Integration was or why we did it.Hi, I just purchased the Ooma Telo a couple weeks ago and my number has been ported, so all that is done. I am able to make outgoing calls just fine, but when I make an incoming call it just gives a beep then it disconnects, no voice mail or anything.Check your online account to verify that 10 digit dialing is still enabled. Dialing 10 digits with 10 digit dialing not enabled is always blocked. If you are using the phone wiring in your walls disconnect that and connect a single phone to the Telo's phone jack and test that configuration. Customer since January 2009.I've had Ooma Telo (basic) for four years. Dialing out works, but "recently" outgoing touch-tones (DTMF) stopped working for making selections in receivers' phone trees (e.g., when responding to "Press 1 for ...", a.k.a. IVR). ... ↳ Call Quality; ↳ Ooma Office Manager (Web Portal) ↳ Ooma Office Mobile App; ↳ Other Support Topics; ↳ ...Place your first phone call Pick up the phone you connected to the Ooma Telo and dial just like you always do. Call a friend or family member and experience firsthand the quality of Ooma PureVoice™ technology. While you're at it, you might want to tell them about Ooma! Check out My Ooma Access your online control panel at my.ooma.com.Expensive for what you get: Ooma's entry-level plan is $19.95 per month. The top tier, which is the only one that includes team messaging, integrations, and presence indicators, is $29.95 per month. For around the same price as Ooma's cheapest plan, you can get a more feature-rich RingCentral, Nextiva, or Dialpad plan.You could try using the *82 - Send Caller ID prefix and see what happens. Example *82-xxx-xxx-xxxx. But if your problem continues, probably you should contact Ooma Customer Support: Customer Support. Email: [email protected]. Phone: 1-888-711-OOMA (6662) Monday-Friday 7am-7pm PST. Saturday-Sunday 8am-5pm PST.I believe a call along with a fee to Ooma Customer Support, is rquired to change your outbound caller Id. Customer Support. Email: [email protected]. Phone: 1-888-711-OOMA (6662) Hours: Weekdays 7am-7pm PT, Weekends 8am-5pm PT. lbmofo.I recently upgraded to the Telo and shortly afterwards my phone seem to no longer be able to make outbound calls. When people call me the phone rings appropriately and the voice quality is fine, and everything seems to work appropriately. When I call someone else there phone will ring but I cannot hear the ringing.Aug 9, 2010 · Also checked phone ringers; not an issue. I got a new number from OOMA. It seems OOMA goes to sleep if there is no activity for few hours. OOMA comes back to life and the attached phone starts ringing on the incoming calls immediately after once I make an outgoing call through it and place back the receiver.Everything worked fine till Jan 19, when I picked up the phone I got a busy signal, all the time. I can't make calls going out, but yet I can get calls coming in. Coming in calls work great. There is no router the ooma is plugged in directly to my pc and directly to the internet cable modem. I have no problem with the net, everything runs fine.Custom block list: Build your own list of individual callers that you don't want to hear from. This can include specific phone numbers, and it can include groupings. For example, you can block all numbers from a specific area code or those where the caller-ID includes words such as "Democrat" or "Republican.".When your Ooma Base Station returns to solid blue, this indicates that your Ooma service is working. If your Ooma Base Station maintains a solid purple, this indicates that your Ooma service is working and Do Not Disturb is enabled. All incoming calls will be directed to voicemail. Ooma-Telo-PhoneGenie-QSG_EN-Feb-2019-R4.indd 7-8 2/21/19 11:39 AMEnjoy free outbound calling, see who has called ... Ooma Telo isn't another clunky adapter, it's a small ... Best Places to Work. Call Support ...Posts: 1. Joined: Wed Mar 02, 2011 4:54 pm. Incoming call gets static, hear half ring, outgoing ok. by texaspondside » Wed Mar 02, 2011 5:10 pm. I just solved a problem w/my Ooma Hub hooked to run the normal home phones (cordless & corded). For a week or more I have been hearing one very short ring on the phone & then nothing. No caller ID ever.Everything worked fine till Jan 19, when I picked up the phone I got a busy signal, all the time. I can't make calls going out, but yet I can get calls coming in. Coming in calls work great. There is no router the ooma is plugged in directly to my pc and directly to the internet cable modem. I have no problem with the net, everything runs fine.I am able to make outgoing calls, but unfortunately, there seems to be an issue with incoming calls. My parents tried dialing my Ooma number recently and said they couldn't get through. I then tried dialing our Ooma number with my wife's cellphone and also with my cellphone to see what would happen and I ran into the same exact problem. The ...Since 3:00 PM (EST) I can not make any outgoing calls. Upon beginning to dial any number, I immediately get a fast busy signal (like a circuit busy). There is no problem with incoming calls. ... # CS-5727. I have not made any changes to the installation, or to the internet connection, since I first installed Ooma. The internet is working fine ...However, I can't make any outgoing calls at all. I try either 832 345 6789 (10 digits) or 1 832 345 6789 (11 digits). I always get a busy signal for the outgoing calls. ... Just doesn't work. ... I'm not sure what server I'm on, ( Ooma speedtest shows Ooma SV5, Sunnyvale CA), but if not on the East Coast server, can you please migrate to it as ...Several calls lately have been received but none of my phones are ringing. I only know this because the callers have left a message on Ooma voicemail. My phones are both hardwired (Panasonic) and HD2 phones. DND is not on. This has caused me to miss several important calls. This is not acceptable. These were calls from a local company and ...oomamax wrote: Seems like it's one thing after another. Now I can't dial out, but incoming calls are ok. I have the Telo connected between my cable modem and router. At times it all works - but then it doesn't. I've rebooted numerous times to no avail. My cable modem specs are very good - plenty of bandwidth and high line quality.My calls have one-way audio. One-way audio is an issue that can occur if you have a special network configuration with a firewall that restricts application ports on the inside, or private side, of your network for outbound traffic. Firewalls are typically on by default for inbound traffic. No special modifications are required to allow that ...I just got the ooma, it works fine. However I got problems with landline. I am using AT&T local phone and DSL service now and want to use landline with ooma together. so I installed the ooma followed the instruction on page 32 of m. I used the splitter to connect landline to the "wall" port on ooma and connect the phone to the "phone"port on ooma.Weird ringing on outgoing calls. Post by av8r » Thu Aug 05, 2010 11:29 pm ... ↳ Call Quality; ↳ Ooma Office Manager (Web Portal) ↳ Ooma Office Mobile App; ↳ Other Support Topics; ↳ Suggestions and Feature Requests. Quick Links. Ooma.com. Home Phone. Small Business. Internet Security.Power off your Ooma Telo for one hour. Then repower the Ooma Telo and test. If that doesn't work try calling with a *98 before the number dialed. Example *98-1-xxx-xxx-xxxx *99 should help also but there may be echo after the call connects.Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here. 15 posts 1; 2; Next; ... 2011 9:16 pm. Busy signals on outgoing calls. Post by kenalp6760 » Wed May 04, 2011 9:24 pm Almost every outgoing call that I make ends up with a busy signal. Usual happens on first and sometimes ...Calling Ooma from Rogers landline does not work - gives instant fast busy signal. I talked to Ooma tech support two days ago, and was passed to their level 2 support. They said they would get back to me in a couple hours, but I have not heard back from them yet. Thought I would log my issues here in case anybody else is in the same boat.Choose the an appropriate “Phone Type” (such as “Home” or “Work”). Save your changes. Google Voice will now prompt you to verify the GVVN. Click Connect and Google Voice will call the GVVN. Answer the call on the Telo Base Station or Phone Genie and press the digits of the displayed code.You can access your initial setup by pressing the "play" button on your Ooma device. You can then change your voicemail settings (including your greeting and name) by connecting to your voicemail and then hitting the option "2" from the main voicemail menu. Users can also access voicemail controls from any phone by hitting the * button when ...Worked fine for years. Have not made any changes to any settings to Ooma or internet service. Recently, when I pick up an incoming call, all I hear are loud squeaks and gibberish (not the way static sounds). The caller can hear me just fine, but incomprehensible noise on my end. Even more strange, outgoing calls have no problems!Just setup the Ooma telo yesterday. I grabbed a new number and the setup appeared to have gone smoothly. Outgoing calls worked fine. ... and the ultimate fix was to get a new number. Because multiple numbers were not working I kept running into bad ones. Ooma's second (or third) level of tech support got involved and provided me with a list of ...Have had Ooma Office for over a month, and have been unable to make outgoing calls. Call goes through, but there is no sound on either end. ... and the ports they do have posts are so broad and far sweeping you might as well not have a firewall at all just for Ooma's sake (which, btw, also doesn't work because the problem is not the firewall ...Dec 16, 2008 · Pull out the power plug from the ooma hub. Wait a few minutes. Hold down the blue/red ooma tab. (yep, it's a switch) While holding down the ooma tab, plug the power in. Keep holding the ooma tab down while ooma does a light show. After 30 seconds, release the tab. This resets the hub to factory default. Wayne.Dec 1, 2009 · Activated the Telo, logged into My Ooma > Preferences > Google Voice and turned on the "Use my Google Voice Number as my Outbound Caller-ID". When I place calls, people still see my Ooma # instead of my Google Voice number.Re: Outgoing calls not going through Post by murphy » Sat Aug 07, 2010 10:19 pm The only way to solve that kind of a problem is to make a detailed list of the call date, time, time zone, and phone number and give the list to customer support so they can investigate with their carrier.Check to make sure the phone you are using does not have a storage limit. Phones with a limit will stop displaying correctly until the caller id feature is reset. 50 names is the typical maximum. Please try using a different phone in the phone port and retest to see if the issue persists. If your set up includes splitters, fax machines, caller ...Hello! Have used Ooma a couple of months and so far doing well. The past day we have had trouble with outgoing 7 digit numbers. I get the dial tone, dial, and then the phone rings about 6 times. Then silence OR a strange buzzing sound. If I wait about 10 seconds, then sometimes I can hear the person I called.I am seeing quite a few outgoing calls (15+ each round) in my call log to number I am unfamiliar with. The number seems to be dialed over and over for about an hour then stops until the next round. The number is (888) 603-9487. Is this a number Ooma is trying to call on it's own? The call times are variable from 0:01 to 0:54.Hi - my phone is receiving in-bound calls no problem but for some reason i get (seemingly) intermittent issue with outbound..i get a dial tone but not able to make outbound calls at all and when touching any button on the phone there is no audible sound - phone otherwise works perfectly fine - any ideas anyone? oh and, all was great for first ...Hey all thanks for the input. But I found out what the problem was. Seems that the Ooma system demands 11 digital calling. I called my cell phone using 1 + area code and it worked.I believe a call along with a fee to Ooma Customer Support, is rquired to change your outbound caller Id. Customer Support. Email: [email protected]. Phone: 1-888-711-OOMA (6662) Hours: Weekdays 7am-7pm PT, Weekends 8am-5pm PT. lbmofo.If there’s one thing every business needs, it’s excellent sales and customer service. Many times, those services are provided by employees working at a call center. If you enjoy a ...Call was escalated to higher level support, they indicated they made changes to my device - and subjected Telo to another 20 minute power off routine. Still no change. Strange thing is (I still have comcast), that if I revert to comcast, outgoing calls start working as is. I have no issues with INCOMING calls.To enable Voicemail Forwarding, follow these directions: Log into your My Ooma account and navigate to the Voicemail menu under the Preferences tab. Under Forwarding and Notifications, select "+Add notification". Select the option to forward your voicemails to email. Enter the email address that will receive notifications.Block outgoing calls. by Eva » Sat May 04, 2013 3:58 am. With the premier service, is it possible to lock out certain numbers for outgoing call? lbmofo. Posts: 9337. Joined: Mon Mar 15, 2010 3:37 am. Location: Greater Seattle.If I dial *67 prior to making the calls to block my caller ID, whether they are 7, 10 or 11 digit dialing, they all go through fine. However when not blocking the caller ID they go to the other company. chuck73: Your temporary fix is a good find. Be sure to call customer service to report what you found. It may help them to correct the problem.by Dennis P » Thu Dec 04, 2008 9:01 pm. 1. If you want your caller-id to be displayed when you call out, you need to set the option "Block display of your phone number" to No. You currently have it set to Yes. This might be confusing because of the double negative...Custom block list: Build your own list of individual callers that you don't want to hear from. This can include specific phone numbers, and it can include groupings. For example, you can block all numbers from a specific area code or those where the caller-ID includes words such as "Democrat" or "Republican.".