In just a few easy steps, you can move the Verizon Home Internet service at your current location to your new residence. The information you'll need is your new address, the date in which you'd like to turn off service, and the date in which you'd like to complete your move. We'll let you know if your new home is within the Verizon ...Make and repair camping equipment yourself using the directions in this article. Learn how to repair a tent, make a tarp, and resole hiking boots. Advertisement Whether you take on...I disconnected the FIOS service by moving from Newark to Fort Lee. I put all two of my FIOS components (wireless router & HD Set Top Box) in the Verizon supplied box with the Verizon supplied shipping label and dropped them off at the UPS store in 137 Washington Ave, Belleville, NJ 07109 on Wednesday Jul 15, 2015.Yes, UPS will take care of packaging and returning the equipment, no charge. Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords.If you need to return your Verizon Fios equipment, you can do so by using the provided return label. Simply attach the label to the box containing the equipment and drop it off at any FedEx location. You can also schedule a pickup by calling 1-800-GO-FEDEX.Best Answer. Good morning and thank you for reaching out here at the Spectrum Community. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. Click through the link I provided and it will explain everything a bit ...The return is supposed to be brought to a Fios Corporate store location. Not a Verizon wireless location. In my area Verizon wireless doesn’t even like taking Fios payments. however they do have the address for Fios returns in my locale. google FiOS Corporate store locations within your zip code.We would like to show you a description here but the site won’t allow us.Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu.Step 3. Call Cablevision and request to have a technician pick up your equipment at the same time you stop your cable service. The company will give you a day and time when a technician can come to your house and retrieve the Cablevision equipment. Note that you must be home when the technician arrives because you will have to sign papers that ...FiOS. I am moving from Virginia to Ohio, and it would be easier to return my router at a location in Ohio if allowed. I will get a receipt regardless of where I return it, but curious if anyone has experience with this. Thank you in advance! 1.Correct answer: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract.10.13.11 10:30 AM EDT By Laura Northrup @lnorthrup. verizon isps cablecard lost verizon fios. ( Cayusa) Leon liked Verizon's FiOS service when he had it. It wasn't until he moved and sent his ...This page provides mobile device return/exchange, early upgrade and warranty replacements shipping information. Use this information to find out if you can print a label through My Verizon if you lost the original label. For trade-ins or home internet equipment return information, visit: Trade in your mobile device FAQs; Verizon Home Internet ...Are you looking to get the most out of your Verizon Fios service? If so, be sure to read our comprehensive introductory guide. We’ll teach you some key tips and tricks you need to ...Jan 19, 2009 · Master - Level 1. In response to jimmyb. 01-19-200902:41 PM. You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery. 1 Like. Reply. Getting started / Community FAQs.Fios wasn't charging a router rental fee for customers with 1Gb internet service on some plans which may be why you weren't paying. However, Fios still owns the router and could and probably will charge you an unreturned equipment fee down the road for not returning it.Here’s how you can do this. Call the customer support team at 1-800-Verizon. Then provide your account number. Follow the instructions that they provide regarding return of equipment. Choose mode of return: You can get return box shipped to you or you can visit UPS store to drop off the equipment.If you’re in the market for a new internet and TV package, look no further than FiOS. With its lightning-fast speeds and extensive channel lineup, FiOS is a top choice for many hou...Fios Internet and High Speed; Equipment Return - need a label; cancel. ... (Model G3100). I want to return my old Verizon router that I have been renting from Verizon for a long time. There is n o return label in the box and I can't seem to get a hold of anyone on the phone. I waited an 1:06 and then got disconnected.Important: When disconnecting service, to avoid an unreturned equipment charge , you must return all your Verizon Fios equipment within 30 days of your service disconnection date. How to return your Fios equipment. You must contact us to start the return process.If you’re moving and cancelling your Fios service, you’ll need to return your equipment. Here’s what you need to know. When you cancel your Fios service, you have 14 days to return your equipment. You can either: 1. Schedule a pick-up by calling 1-800-VERIZON. A Verizon technician will come to your home and collect the equipment.About the Verizon Fios TV One Box. The TV One box is a small set-top box. It measures roughly 10x7x1.5.". We like the compact design because it doesn't take up much space on your TV stand. The box comes with 1TB of storage for your DVR recordings. It features a sleek and discreet black design that blends in easily.First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.9. Return Equipment. The 30-day window is for you to return your Fios equipment. For example: The 30-day window starts on the day you receive the equipment. 10. Check Your Account Online. You can check your account for possible services by visiting your online account directly and double check the service you have been canceled.How to return your Verizon equipment. When you cancel your Verizon Fios plan, you’ll have to return your equipment within 30 days or be charged a fee. To cancel, sign in to your Verizon account to print a prepaid shipping label. Then, follow the instructions on the shipping label to send back your equipment.Wireless device/accessory Return and Exchange Policy. You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), you should ...If that is the new way to return I would make sure the UPS store gives a detailed receipt for what you are returning and that you place a paper in the box with the …Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label (recommended) Sign in and visit the Equipment Return page.Step 1: Gather Your Equipment. The first step is to gather all the Fios equipment you have. This includes your Fios router, set-top boxes, remote controls, and any other accessories provided by Verizon.Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions. Keeping this in view,does …Items bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges.If you're trading in a device, visit our Trade-In Tracker for available options. You can't turn in your device at a Verizon store if you: Bought the item at a Verizon Authorized Retailer (except for warranty …The associate at my nearest Fios store told me service termination might happen when I went to return the router in-store due to how the request is processed. The associate said we should talk to customer service beforehand to get an order created before returning in-store or can return the router now and talk to an accounts manager asap to ...Re: Need an Equipment Return Label. 02-04-2020 01:02 PM. Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of ...Mon-Sat: 10 am – 8 pm, Sun: 12 pm – 6 pm. Verizon Wireless. 1619 Rockville Pike, Rockville, MD 20852. (301) 881-0200. Mon-Sat: 10 am – 8 pm, Sun: 12 pm – 6 pm. These locations are subject to change, so we recommend contacting your preferred location beforehand to ensure that they still accept Verizon equipment returns.Jul 13, 2023 · Well, not returning your Fios equipment can lead to additional charges on your account, not to mention the environmental impact of improperly disposing of electronic devices. So, let’s dive in and understand the ins and outs of the Fios equipment return process. Step-by-Step Guide to Fios Equipment Return Step 1: Gather Your EquipmentTo ensure a seamless experience you need the following Fios equipment: Fios TV One set-top box; VMS1100 set-top boxs; Legacy Verizon On Demand capable set-top box; YouTube TV with Fios. YouTube TV is a TV streaming service that lets you watch live TV from major broadcast and popular cable networks. Enjoy local and national live sports, and must ...If you’re looking to sign up for Verizon Fios or get the most out of your existing Verizon Fios internet service, this guide can help. In it, we’ll teach you everything you need to...Equipment returns Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.I recently cancelled my verizon fios because I need to moved to a new place. I returned the two equipment (HD TV Set box and router) the day after I stopped the service on 07/24 and kept the ups receipt. the UPS traker showed verzion received the shipped box on Monday 07/27 and verizon sent me an email today saying they are missing the router.It always remains Verizon property. The router is supposed to be removed by the tenant when they leave. If they're renting it and won't have FiOS at their new place, they should return it. Otherwise, they should keep it. It can be …4. Return the equipment to Verizon according to the agent's specific instructions. For example, Verizon will send you a postage-paid return box, upon your request. Alternatively, UPS and Mail ...UPS Return. You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Note: Not all UPS locations are UPS Stores. Please use the link to find the nearest UPS Store. The UPS Store will handle packaging and shipping back to us at ...Cox equipment must be returned within 15 calendar days to avoid unreturned equipment charges. Purchased equipment must be returned to a Cox-owned retail store within 30 days of purchase for a refund by the method used for purchase. The following items must be returned to avoid charges: Digital Receivers. Power Cords / Power Supplies.In response to Jonathan15. 04-05-2020 07:51 AM. The problem being getting it back from the cable company. If you can get it returned by Comcast then send it to the correct place then this might turn out ok. now for the worst case scenario Verizon states it was never received and they bill you for the equipment.03-11-2015 03:37 PM. I had FiOS service while I lived in Medford, MA from April 2013 until March 2014. I moved to Ohio and could no longer have FiOS service. I returned the equipment to a UPS store to be shipped back to Verizon per a customer service agent's instructions. A few months later, I get a bill for $613 for unreturned equipment.Equipment returns Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.06-04-2017 09:17 PM. Actually you can. The sender will get a message back stating they're trying to send a text to a landline and do they wish to continue. The sener will incur a charge ($.25 I believe) and you would get a voice version of the text. 0 Likes.First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.How do I cancel my FIOS equipment and return? If you'd still like to cancel, give us a call Monday - Friday, 8:00 - 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, ...Making returns can be a hassle, but Catherines.com makes it easy to get the most out of your return. Here are some tips to help you make the most of your return experience. Before ...How do I cancel my FIOS equipment and return? You can cancel your Fios service by contacting Verizon at 844-837-2262 between 8:00 - 5:00 PM EST, Monday - Friday. When you contact them, be ready with your account details for a smooth and quick cancellation process.In just a few easy steps, you can move the Verizon Home Internet service at your current location to your new residence. The information you’ll need is your new address, the date in which you’d like to turn off service, and the date in which you’d like to complete your move. We’ll let you know if your new home is within the Verizon ...252 posts · Joined 2014. #1 · Jan 9, 2016. I have Verizon Fios and I really want to upgrade my DVR, but I really don't want to forever lose some of my recordings. Apparently they have no way of transferring old recordings to a new DVR, which is ridiculous. I know many people have saved their DVR recordings to an external hard drive or a DVD.Find the ONT, open the access door/panel, plug an ethernet cable (at the bottom next to the coaxial cable) into the terminal's ethernet port, and connect it to the Verizon router. The ONT and ...The Fios modem return address is 8620 Condgon Hill Drive, Alburtis Pennsylvania 18011 . Hope this helps any of the rest of you who are having "lost packages" with Fios returns. For the record, it DID get figured with Verizon after over an hour call with a helpful and persistent Verizon agent named Benito and I DID get a $200 credit for my ...Rhode Island. Virginia. You can check out the address of every store on Verizon's website. To find out whether the one nearest to you accepts Fios equipment returns, contact Verizon's customer support: Through chat on the company website. Through Facebook Messenger. Via phone at 1-800-VERIZON (1-800-837-4966).Apr 1, 2022 · 03-28-2022 09:56 PM. The 5G home wifi router (big white cube/brick) was sent to my house. The service doesn't work at my house/no 5G signal from the towers at my house. Support was not able to fix it and left me hanging for 3 weeks twiddling my thumbs. The 30 day mark is coming up soon and I need to get this device back to Verizon.