Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.The following terms apply to your provision of feedback or other ideas to Comcast: The agreements, policies, and service disclosures for your residential Xfinity TV, Xfinity Internet, Xfinity Voice, and Xfinity Home Services can be found here: The following terms apply to any purchase made on Xfinity.com: These terms may be updated periodically.Select a date and time that works for you and enter the best number for the technician to reach you. When you've completed all the fields, click Schedule Appointment. You'll see a confirmation page once your appointment is scheduled. If you need to change or cancel your appointment, you can select Manage Appointment.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Xfinity For full functionality of this site it is necessary to enable JavaScript.This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329.We're here for you before, during, and after severe weather hits. Power outages caused by hurricanes, storms, wildfires, and other weather-related events can cause interruptions to your Xfinity service. You can’t control the weather, but the Xfinity Response Center can you help you stay connected during an unexpected event.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.There are a number of ways you can reach customer and technical support: Phone: 1-800-XFINITY (1-800-934-6489) Chat: Chat with an Xfinity agent. Store: Visit an Xfinity Store near you. Support: Xfinty Support page. Online: Visit xfinity.com to login to your account.In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4.To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page ...9675 Village Place Blvd. Brighton , MI 48116. Xfinity Store by Comcast. Open today at 10:00 AM. View Store Details. Get Directions. View more stores. Visit your MI Xfinity Store by Comcast at 1509 Boardman Road. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services!Xfinity Internet Review: Customers Call It "Reasonable" and "Reliable". Customers credit Xfinity for being "reliable" and having "reasonable" prices, but is customer service up to the task? Xfinity at a glance. Overall Quality ⁃ 3.8/5. 4.3/5 - Speed and reliability. 3.8/5 - Dollar value.Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.Xfinity Mobile support on social media is currently limited, and we only have access to help with general questions about pricing, service offers, and basic troubleshooting available on xfinitymobile.com. For the best assistance, please contact our Xfinity Mobile support center through any of the following methods: SMS Text Message: …There are a number of ways you can reach customer and technical support: Phone: 1-800-XFINITY (1-800-934-6489) Chat: Chat with an Xfinity agent. Store: Visit an Xfinity Store near you. Support: Xfinty Support page. Online: Visit xfinity.com to login to your account.You can send one by clicking the "message" icon in the upper right corner of our forum page by the alerts icon. Once you click on that, input our shared handle Xfinity Support to send us a direct message. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Currently, we don't work over email, but we can help you here. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account.The local service center basically laughed at me, mumbled something under his breath, and then claimed it would be "around $125 plus tax" just to keep my current internet speed by itself! ( 200Mbps ) I know exactly what I want, but Comcast/Xfinity seems to refuse to offer it for me, despite being a customer for over 9 years!Jul 13, 2021 · 4 Messages. Tuesday, July 13th, 2021 10:25 PM. Closed. How do I contact someone at Comcast? I tried calling and tried visiting the website. There's a link on the website to chat, but it's just a bot that could not understand me.2495 S Havana Street. Suite C2. Aurora , CO 80014. Xfinity Store by Comcast Branded Partner. Open today at 10:00 AM. View Store Details. Get Directions. 1390 S. Colorado Blvd. Unit 180.Comcast customer phone service is a great way to get help with any issue you may have with your Comcast services. Whether it’s a technical issue, billing question, or just general ...Xfinity Mobile is a wireless service that offers flexible plans, unlimited data, and access to millions of WiFi hotspots. Whether you need help with your account, billing, device, or coverage, you can find answers and support on this webpage. You can also chat with Xfinity Assistant or call Xfinity Mobile customer service for more assistance.Click the "Direct Message" icon. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.To contact Comcast customer service, you have a few options: 1. Phone Support: The most straightforward way to reach Comcast customer service is by calling their dedicated contact number: 1-800-XFINITY (1-800-934-6489). This number is available 24/7, ensuring you can get assistance whenever needed. 2.Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. Like.Yes! Xumo Stream Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K subscription.If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. On occasion, your power may start working before your Xfinity services. In those situations, we ask for your patience — our teams work hard to get our services back up and running so you can be connected again.Use the Xfinity App. Go to the Xfinity Assistant (top of the page) and type in "connect me with an agent". You can then schedule a call back. This post was marked as solved. Should you experience further issues, please create a new post. For 3 months I've been getting run around on billing.The Customer Service person said it seemed like her modem was bad. That's the replacement modem for the last bad modem from a few months back. The Customer Service person told her to go to Comcast in her town and pick up a new modem. Because she hadn't had the new modem for very long, the agent said they wouldn't charge her for it.To send a Direct Message: Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line.If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...Xfinity by Comcast outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is …Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don't receive an automatic refund to your last payment method, you'll get ...May 14, 2024 · Xfinity bill pay. (800) 934-6489 (800-Xfinity) EST. Pay your Xfinity bill by phone 24/7. Xfinity Mobile customer service number. ( 888) 936-4968 EST. Find out more info or access your Xfinity Mobile account by calling an Xfinity Mobile specialist. Xfinity business customer service. ( 800) 391-3000 EST. Call if you are a new or existing business ...Xfinity self-service kiosks are located inside all Xfinity stores. Or you can pay your bill online anytime, on ... You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. ... Chat with an Xfinity representative and find a cable package that works for you. With Xfinity X1, you'll enjoy the ...286 Blue Hill Ave. Roxbury , MA 02119. Xfinity Store by Comcast Branded Partner. Closed, open tomorrow at 9:00 AM. View Store Details. Get Directions. View more stores. Visit your MA Xfinity Store by Comcast at 350 Washington Street. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services!Customer service when I called 10 days ago was useless, other than to confirm my suspicion that the entire problem was on the Comcast end; not my phone or desktop. And, as stated above, the problem began on the Samsung phone, but didn't have problems on Linux or WIndows. Really disappointed with customer service. Barf.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Xfinity For full functionality of this site it is necessary to enable JavaScript.Comcast brings together innovative technology and extraordinary entertainment. Here you'll collaborate with diverse and passionate people to help reimagine industries, invent new products, and create incredible experiences. The first step to starting your career at Comcast is finding a role that matches your interests, skills, and experience.Just received a survey questionaire about recent customer service experience. I was in the process of filling it out when it inadvertantly was sent to you before I completed it. Here's the probelm I had, but was unable to comunicate on the survey: There was an issue with a second TV and the TV box. The light on the box was always blue, …Please send us a direct message. To send a "Direct Message" message: • Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Talk as much as you want to nearly half the world. Stay connected across the country with unlimited nationwide and international calling. With Xfinity Voice Premier you can chat with friends and family in 90+ countries for $40/mo. Shop Xfinity Voice Premier. See international coverage area.1 year ago. This just happened to me tonight, too! A guy named Jose keeps calling me back from 888-934-6489, asking for my full social security number and date of birth, so that he can send me a "free phone" and lower my monthly bill by around $50/month. It sounds like a definite SCAM!!In today’s digital age, providing exceptional customer service is crucial for businesses to thrive. One powerful tool that has revolutionized customer support is live chat video ca...Save Money with Comcast Xfinity an Online Chat Fail. So I immediately took action and did what most internet bloggers would do and started an online chat with customer service. First I played dumb and asked to explain why my bill had risen to such a high rate, increasing by almost $30 per month from the introductory rate. After some explanation of …Xfinity Home Security Zone Configurations. Register Your Xfinity Home Security System Permit with Your Local Municipality. Manage Keypad Codes for Your Xfinity Home System. Change Your Central Station Passcode for Xfinity Home. Manage Emergency Contacts in the Xfinity Home App.In today’s fast-paced world, convenience is key. With the advent of online platforms, paying bills has become easier and more efficient than ever before. Xfinity, one of the leadin...Mar 8, 2023 · Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.19 votes, 59 comments. I need to cancel my xfinity (comcast internet) services, but when I do online chat with an agent, they say I have to call. ... Cancelling because I'm getting AT&T fiber for $55 a month. Already installed and their customer service was exceptional. I did even need them. They messaged me what was going to happen every step of the way. …I have the chat logs from our first attempt with xfinity support (not the forum support), and also screen grabs. Below is my problem, where the agent says the can match the online offer - $70 month after paperless discount, 2 years, including xfi complete (free modem and unlimited data) - then they disconnect and the next agent to hop onto the …Scheduling an appointment online. Go to our Xfinity Store Locator tool and follow the steps below to easily schedule your appointment online. Enter a location and click the magnifying glass or select the Use current location button to search for a store near you. Click image to enlarge.The Comcast/Xfinity Case. MORE FROM FORBES ADVISOR. Best High-Yield Savings Accounts Of September 2023 By. Kevin Payne. ... Customer Service & the Customer Experience (Original Caption) 2/16/38 ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant. Xfinity Assistant - Get 24/7 assistance for your questionsThe local service center basically laughed at me, mumbled something under his breath, and then claimed it would be "around $125 plus tax" just to keep my current internet speed by itself! ( 200Mbps ) I know exactly what I want, but Comcast/Xfinity seems to refuse to offer it for me, despite being a customer for over 9 years!Schedule now. You can also visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA. Looking to change or cancel NOW Internet?There are a number of ways you can reach customer and technical support: Phone: 1-800-XFINITY (1-800-934-6489) Chat: Chat with an Xfinity agent. Store: Visit an Xfinity Store near you. Support: Xfinty Support page. Online: Visit xfinity.com to login to your account.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.I just had a chat with Xfinity agent to get confirmed on ongoing promotion. I only asked if two promotions can be applied together: (1) $500 device credit for 24 months for purchase of samsung S23 ultra device without trade-in upon porting in from another mobile company, and (2) $20/mo discount for 24 months on Xfinity home internet service with unlimited mobile plan.29131 Telegraph Road. Southfield , MI 48034. Xfinity Store by Comcast Branded Partner. Open today at 9:00 AM. View Store Details. Get Directions. View more stores. Visit your MI Xfinity Store by Comcast at G3567 Miller Rd. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services!Get in touch with Comcast Business. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Contact Customer Service at (800) 391-3000.Oct 31, 2020 · Hello user_f8ab6d. Apologies for any frustration caused by your recent experience. I would be more than happy to assist with any of your account or service needs. Please feel free to send us a private chat message with your full name and service address to Xfinity Support, by clicking on the chat icon at the top right of the page.Retention department. I went into a xfinity store (you have no live customer service by phone that can be reached) to discuss lowering my monthly bill. despite being a customer for over 12 years i was given a resounding no. I asked if I could please speak to the retention department and was told there is no retention department any more.Four ways to stream, one great price. Add NOW StreamSaver to your internet plan and get NOW TV, Apple TV+, Peacock Premium with ads, and Netflix Standard with ads. $30 /mo. Shop internet. Pricing & other info. Restrictions apply. Xfinity Internet or TV req’d. Taxes extra.645 Route 18. East Brunswick , NJ 08816. Xfinity Store by Comcast. Closed, open tomorrow at 10:00 AM. View Store Details. Get Directions. View more stores. Come visit your NJ Xfinity Store by Comcast at 30 Mall Drive West. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Pay online or with the Xfinity app. Click on the account icon in the upper righthand corner of Xfinity.com to pay your bill, check your balance, see your billing history, sign up for automatic payments and paperless billing, and so much more. All online, available 24/7. Check out your account online, download the Xfinity app, or say "my ...thanks for all the comments, my actual question is one of how Xfinity secures the SSN data in the chat session. If I enter in an SSN number (ex. 123-45-6789) , the chat agent told me that the number will result in a ***-**-**** mask of the SSN number and they never see it. I'd like someone from Xfinity to confirm this.We understand that some families need internet speed to work, learn, and stream. Internet Essentials Plus has double the speed up to 100 Mbps plus free equipment for $29.95/mo. No credit check. No cancellation fee. Chat with us to see if Internet Essentials Plus is right for you.377 reviews and 41 photos of COMCAST "Comcast's customer service is terrible. For the past few months, we were receiving fewer and fewer channels. When we called Comcast to inquire, Comcast's salesman told us to change to a more expensive package to get those channels back. We specifically asked him whether the new package would include the Food Network.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Using our accessible chat service. Emailing [email protected]. Calling 1-855-270-0379 and saying "accessibility" or describing the issue (e.g., "large-button remote," "Audio Description"). For self-service assistance and FAQs, text "Accessibility" to 266278. You can also get help and support online at xfinity.com ...Here’s a detailed process for each of the ways to cancel your Comcast Xfinity service: 1. Online Chat. Xfinity provides an online chat option where you can request service cancellation. Step 1: Visit the official Xfinity official website. Step 2: Navigate to the “Support” or “Contact Us” section. Step 3: Look for the “Chat with an ...We're always here to help you. Get the most out of your service, troubleshoot issues, even watch help videos. Visit My Account online or download the Xfinity App, the choice is yours. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. It's easy to manage your services online, anytime with XFINITY My Account so ...Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Xfinity self-service kiosks are located inside all Xfinity stores. Or you can pay your bill online anytime, on ... You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. ... Chat with an Xfinity representative and find a cable package that works for you. With Xfinity X1, you'll enjoy the ...Make Xfinity your internet provider in State College, PA! Visit your closest Xfinity store to discover Internet, cable TV, streaming, home security, and wireless deals in your area. Chat with an Xfinity representative and find a cable package that works for you. With Xfinity X1, you'll enjoy the ultimate entertainment experience including live ...The Xfinity chat is worthless and takes an hour to get on the phone with someone, to run through the same exact steps I just took multiple times, to finally have someone come out. ... Comcast has horrific customer service. I have been with Comcast for 7 years and will terminate my account at the end of this year. I transferred my service on 9 ...Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.