Recommendations on strategy concepts will be presented to the MLGW Board of Commissioners before the end of the year. Progress Report Presentation (March 2024) Customer Input Please take the survey . 2045 News. MLGW postpones the remainder of 2045 workshops - April 3, 2024; MLGW wants customers to help shape its future - February 27, 2024When paying by mail, be sure to allow a few days for your payment to arrive by its due date. Write your 16-digit MLGW account number on your check and enclose the bottom portion of your bill to ensure your payment is properly credited to your account. For security, never send cash. Memphis Light, Gas and Water - Payments & Banking P.O. Box 388To help give you an idea of how much a kilowatt hour is, it's equal to ten 100-watt light bulbs burning for one hour, and for our residential customers, it costs only about seven cents. Gas and water are each measured in units of 100 cubic feet, or ccf's. A ccf of water is equal to about 748 gallons, and it's quite a bargain, too; this amount ...For outages, call: (901) 544-6500. To reach a Business Solutions Center representative, please call between 8:00 a.m. to 4:30 p.m., Monday through Friday. Time is money in the business world, so you need information that's quick, accurate and user-friendly. MLGW offers a host of services designed to help you get started, reduce energy waste and ...December 27, 2022. (December 27, 2022, 10 a.m.) – The Memphis Light, Gas and Water Call Center is handling emergency calls only at this time. Customers with non-emergenency, customer service questions, should speak to a Service Advisor at one of these MLGW Community Office locations: 5131 Navy Road, Millington. 2935 Lamar …All Information © 2024 Memphis Light, Gas and Water Division (MLGW). All Rights Reserved.How MLGW is Governed. Memphis Light, Gas and Water is the largest three-service public utility in the nation. We are a Division of the City of Memphis. The President & CEO, who is appointed by the Mayor of Memphis, is responsible for the day-to-day operations of the utility. A five-member Board of Commissioners oversees all budgetary requests ...Move the slider to "Yes" if you wish to donate to the program. Residential Customers can call MLGW at (901) 544-6549 and follow the prompts. Commercial Customers can call MLGW at (901) 528-4270 and follow the prompts. At the main menu, say, "Share the Pennies" or speak with a Customer Service Representative.Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. ... Contact MLGW. En Español. Lead …The Community Office locations are open from 8:30 a.m. to 5 p.m., Monday through Thursday, and until 6 p.m. on Friday unless otherwise noted. All locations have a payment drop box. Pay by check or money order when using drop box service. Main Office. 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays. 245 South Main. Memphis, TN. Map Location.MLGW News Release. Burst pipes are causing low water pressure. January 18, 2024. In accordance with the MLGW Emergency Water Management plan (also known as the Drought Management Plan), customers are directed to avoid non-essential water use until further notice. Commercial and industrial customers who do not use water to …Memphis Light, Gas and Water - Home Overview. Electric Outage Reporting: (901) 544-6500. Outage Map. MLGW Facebook. MLGW Twitter. MLGW News Releases. Important Phone Numbers. Storm Prep Brochure. Outage Text Alerts Instructions.MLGW Bid Notification Service - About This Site. Site Design & Programming: Christopher Ditty. Database Structure: Wilson Smith.February 7, 2024. During the MLGW Board of Commissioners meeting today, MLGW CEO Doug McGowen announced that Ursula Madden will serve as the next Vice President of Corporate Communications for MLGW. “As we work to make MLGW more reliable, resilient, and ready for the future, it is critical that we build a team that can help …Permanent Commercial Gas Service. NOTE: Required fields are indicated With a * below. All required fields must be completed for the request to be processed. If you do not have all of the required information, please obtain it before completing this work request. Service Type. Today's Date: Thursday May 2, 2024. *Type:MLGW reads nearly 1 million meters each month. On the right side of your bill, a blue-shaded column includes the date and time your meter was read for your current bill, as well as the exact date that your next meter reading will occur. Click here for an interactive bill sample to see where to obtain this information.The Customer Care Center is staffed on weekdays from 7 a.m. until 7 p.m. MLGW customers can still do business with the utility through its automated phone system by calling 544-MLGW (6549) for billing inquiries and payment arrangements. MLGW's emergency hotline, 528-4465, is always staffed 24 hours a day. Electric outages can still be reported ...Para preguntas sobre facturación, arreglos para el pago, preguntas sobre saldos y todas las demás solicitudes: (901) 544-6549. Para hablar con un representante del Centro de Atención al Cliente, por favor llame entre 8 a.m. y 6 p.m., de lunes a viernes. Dirección Postal de MLGW: Memphis Light, Gas and Water. P.O. Box 430. Memphis, TN 38101 ...Memphis Light, Gas and Water Terms. We respect your privacy. In utilizing this service you may provide Memphis Light, Gas and Water personal information. Such information only will be used in the manner herein described. Memphis Light, Gas and Water will not sell a user’s personal information to third parties for any purpose.VP Gas/Water Engineering. Chandrika Winston Rosser, Vice President of Gas and Water Engineering and Operations, is responsible for managing and coordinating all Gas and Water engineering, operations and construction divisions for Memphis Light, Gas and Water. Rosser joined MLGW in 1997 as a Standards Engineer for Underground Electric. The amount of clearance needed is determined onsite and depends on several factors, such as how close the tree is to the powerline and the type of line involved. You may call our Customer Care Center at (901) 544-6549 if you are aware of a tree that is interfering with a power line or is in direct contact with one. The 24-hour automated outage hotline, life threatening emergency number and other MLGW phone numbers are not affected by this change. Important MLGW numbers: MLGW Customer Care Center: 544-MLGW (6549) 7 a.m. until 8 p.m., Mon-Fri Start, stop or transfer service: 820-7878 7 a.m. until 8 p.m., Mon-FriAs the nation’s largest three-service municipal utility, Memphis Light, Gas and Water (MLGW) serves more than 429,000 customers across multiple counties. The …January 16, 2024. Due to subfreezing temperatures throughout the southern United States and unusually high demand for electricity across the Tennessee Valley, TVA and MLGW have issued an “energy conservation alert” effective at 1 p.m. on Tuesday, January 16. Customers are asked to voluntarily reduce electrical usage as much as possible to ...MLGW anticipates completing the delayed billing work by January 2024, and making permanent repairs to the approximately 38,000 affected meter registers by December 2024. MLGW offers assistance, like payment arrangements, to customers that are not able to pay their bill. Customer Service Advisors are available by phone at 544 …Moved Permanently. The document has moved here.August 8, 2011. MLGW has launched a Web Chat feature for residential customers on its website at www.mlgw.com. Web Chat, the latest interactive customer service option, is accessible via MLGW's homepage, starting today. MLGW Web Chat has been in the pilot stage since January 2011 and more than 100,000 My Account customers have had …As the nation’s largest three-service municipal utility, Memphis Light, Gas and Water (MLGW) serves more than 429,000 customers across multiple counties. The …Memphis Light, Gas and Water is excited to announce the online release of the 2023 Water Quality Report. ... More Contact Info. Policies. Customer Care Policy ...Emergency Hotline. To report emergencies such as gas leaks, downed electric wires, broken water mains inside a building, and unsafe street barricades, please call (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies. Also, remember that in any emergency situation, whether it's a tornado, ice storm ...To update your phone number information, you can do one of the following: Update your phone number in My Account ; For Residential Customers, please send an e-mail to [email protected] ; For Commercial Customers, please send an e-mail to [email protected] ; Customers can call (901) 544-6549.Customers can also request a printed copy of the Water Quality Report by calling 901-320-3950 or emailing [email protected]. Photo by Memphis Light Gas ...July 10, 2012. On Monday, July 9, Memphis Light, Gas and Water's bill payment processing vendor experienced a world-wide server issue that temporarily disabled our online payment system. The system was restored within a few hours and is back online. Due to this issue, MLGW is allowing a one-day grace period for any customers that …MLGW has tested for lead in Shelby County for many years, and tests from homes known to have lead plumbing have consistently been in compliance with EPA standards. We are making public an old database showing where 36,483 lead service lines may have been installed in the early 1900s when it was a common practice to use lead in plumbing.For land and utility maps please contact Corporate Communications-Public Records Department (901) 528-4557. Residential Engineering - Functions as the single point of contact for all residential developers. All utility service requests for subdivisions, apartments, private developments, ect. are initiated in this area.Customer Care Policy. Memphis Light, Gas and Water is the nation's largest three-service municipal utility. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas and water service. Customer Care Policy. Customer Care Information Guide.For more information, please contact MLGW at 320-3950. General guidelines on ways to lessen the risk of infection by microbes are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791. ... Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis … The inclusion of sewer, solid waste disposal and county fire protection fees on MLGW utility bills saves time and money for everyone. However, these services are provided by the City of Memphis and Shelby County, not MLGW. If you have a question about sanitation issues, call (901) 576-6730. For questions about sewer issues, call (901) 576-6757. 2935 Lamar Avenue. Whitehaven Community Office. 1111 East Shelby Drive. Millington Community Office. 5131 Navy Road.July 10, 2012. On Monday, July 9, Memphis Light, Gas and Water's bill payment processing vendor experienced a world-wide server issue that temporarily disabled our online payment system. The system was restored within a few hours and is back online. Due to this issue, MLGW is allowing a one-day grace period for any customers that …For Customers who speak little or no English, please contact the MLGW Customer Care Center at 901-544-MLGW (6549) or 901-820-7878. Section 201.00 Community Office Locations and Business HoursTo update your phone number information, you can do one of the following: Update your phone number in My Account ; For Residential Customers, please send an e-mail to [email protected] ; For Commercial Customers, please send an e-mail to [email protected] ; Customers can call (901) 544-6549.Welcome to the MLGW Bid Notification Service. IMPORTANT: While MLGW will continue to upload bid (RFQ) solicitations on the Online Bid Notification, suppliers MUST be registered on the iSupplier Portal to submit a bid (RFQ). To register to the iSupplier Portal, click the following and complete the information listed: MLGW iSupplier Portal (New ...For help, call 901-544-MLGW. ... If you have any questions or need help with your My Account enrollment, please contact: For your residential account, Customer Care Center at 901-544-MLGW (6549 ...2935 Lamar Avenue. Whitehaven Community Office. 1111 East Shelby Drive. Millington Community Office. 5131 Navy Road. Instead, call MLGW Customer Care Billing & Payment at (901) 544-6549. To report an outage, dial the Outage Hotline at (901) 544-6500. Please have your 16-digit account number or phone number associated with the MLGW account on hand when you call. To find out who a phone number belongs to, use reverse phone lookup, search the number on Google or call back the number. It is advisable to use a reputable company when using a pa...MLGW water crews will be in your neighborhood as we continue making system – as well as individual customer – improvements. If you have received a postcard, it means that crews are either repairing or replacing existing water pipes or service connections. Your water is scheduled for a temporary shut off to make needed repairs.website, mlgw.com, for online service status and requests. Business Solution Center 528-4270 8 a.m. – 4:30 p.m. Monday – Friday [email protected] fax: (901)528-4547 The One To Call Before You Dig... TENNESSEE ONE CALL 811 Initial requests for underground utility location service MLGW Locations 320-1495 (Follow-up inquires only) MLGW Telephone ...To update your phone number information, you can do one of the following: Update your phone number in My Account ; For Residential Customers, please send an e-mail to [email protected] ; For Commercial Customers, please send an e-mail to [email protected] ; Customers can call (901) 544-6549.The storm drain inlet in front of my house is clogged. Who do I contact to clean it out? ... Residents may report clogged or blocked storm drains to the Drain ...For billing-related questions, payment arrangements, balance inquiries and all other requests: (901) 544-6549. To reach a Customer Care Center representative, please call between 8:00 a.m. to 7:00 p.m., Monday through Friday. MLGW Mailing Address: Memphis Light, Gas and Water. P.O. Box 430.To find a phone number online, use a free online phone directory website, such as 411.com and WhitePages.com. You can also find a phone number online by searching the Contact secti...To help give you an idea of how much a kilowatt hour is, it's equal to ten 100-watt light bulbs burning for one hour, and for our residential customers, it costs only about seven cents. Gas and water are each measured in units of 100 cubic feet, or ccf's. A ccf of water is equal to about 748 gallons, and it's quite a bargain, too; this amount ...Welcome to the MLGW Bid Notification Service. IMPORTANT: While MLGW will continue to upload bid (RFQ) solicitations on the Online Bid Notification, suppliers MUST be registered on the iSupplier Portal to submit a bid (RFQ). To register to the iSupplier Portal, click the following and complete the information listed: MLGW iSupplier Portal (New ...MLGW Underground Pedestal (unmetered) 120V MLGW Overhead Temporary (metered) 120/240V Underground By Customer (metered) 120/240V MLGW has tested for lead in Shelby County for many years, and tests from homes known to have lead plumbing have consistently been in compliance with EPA standards. We are making public an old database showing where 36,483 lead service lines may have been installed in the early 1900s when it was a common practice to use lead in plumbing. Downed power lines are a serious emergency and should be reported immediately by calling Memphis Light, Gas and Water's 24-hour Emergency Hotline at (901) 528-4465. Never, under any circumstances, go near a downed power line or anything that is in contact with the line. It is very possible that the line could be energized, and there is ... Memphis Light, Gas and Water - 24/7 Utility Emergency Number (901) 528-4465. Address. 220 S Main Street Memphis, TN 38103 (901) 528-4465. www.mlgw.com. About this Provider. ... Select your cell carrier and provide your phone number to receive information about Memphis Light, Gas and Water - 24/7 Utility Emergency Number …