However calling the tech is not the way to get the contractor to complete the line burial. Call the AT&T Buried Wire Center at 800-924-9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Dave. This seems to be an ongoing saga ever since I agreed to have fiber optic cable installed. My original agreement with AT&T was to run …Once that is done, then we will need to come back out and bury the drop again. You can make that request by calling our Buried Wire Center at 1-800-924-9420, and we will arrange a time to return to bury the lines again. Let us know if you have any other questions. Matthew, AT&T Community SpecialistFor further assistance with getting your line buried and out of the way, you'll want to reach out to our Buried Wire Center. They can be reached at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Let us know if you have any other questions or concerns, and we'll be more than happy to help. Jarod, AT&T Community SpecialistAnd thank you, my thoughts, for the additional information. We recommend calling the Buried Wire Center to check and see if it's possible for the date to be pushed up. You can reach them at 800-924-9420 Monday through Friday between 8 a.m. and 6 p.m. (EDT). If you need help with anything else, just let us know.Thanks for reaching out about your fiber internet line. We'd recommend you reaching out to our Buried Wire Center at 1-800-288-2020. They'll be able to help you set up an appointment to have a technician come out to bury your line for you. Please reach back out if you have any further questions. Thanks for contacting the AT&T Community Forums.have been trying since September to get fiber optic cable buried. has had to be replaced due to degredation and vandalism and still they won't bury it! the guy that finally came out barely spoke ...wire connection to be installed from ATT distributor across the street to my house exposed? I am scheduled for ATT-Direct TV-phone bundle installation service on 7/17/17 and I have an urgent questi...Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Remember: This number is just for unburied ground cables. Some utility companies mark or paint their lines. If you see a marked line with an exposed cable or wire, and it doesn’t say AT&T, be sure to report it directly to that …I'm a customer same as you google buried wire center. 0. 0. Constructive +42 more. ... If you mean a underground vault cover and you know it belongs to AT&T contact the buried wire group as suggested earlier, you don't have to be a customer to talk to them. 0. 0. my thoughts +46 more.19.5K Messages. 2 years ago. Assuming you've had it located and know it's going to be in your way contact the buried wire group as stated it won't be cheap. 0. 0. I'm a land owner and planning to do some excavation along a roadway easement for fencing. An AT&T underground cable runs through this area. I either need it moved or lowered before ...Hi there, poorfence.We understand how important it is to get the wire buried as soon as possible. Let's point you in the right direction. To check an issue already reported with the cable, please refer to the Buried Wire Center.They are available Monday through Friday between 8:00 a.m. and 6:00 p.m. ET, and can be reached at 1-800-924-9420.Select Chat. Call 800.288.2020. Check an issue already reported. Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Remember: This number is just for unburied ground cables. Some utility companies mark or paint their lines. If you see a marked line with an exposed cable or wire, and it doesn’t ...Does tech bury cable in a pipe of any type. @etrain14 as @Constructive indicated AT&T Techs don't bury cable. That work is now handled by local contracting crews. Some areas of the country require conduit and again that would be done by a contractor.To contact our buried wire center you can dial 1-800-924-9420 between the hours of 7:30 AM and 6:00 PM ET Monday through Friday.Hey, @ParadiseLake! We understand your frustration, and we're here to help point you in the right direction! You can get an update on when that line is supposed to be buried by contacting our Buried Wire Center at 800-924-9420. Let us know if you still need help. Ramses, AT&T Community Specialist. 0. 0. I need a update on a buried wire placement.wire connection to be installed from ATT distributor across the street to my house exposed? I am scheduled for ATT-Direct TV-phone bundle installation service on 7/17/17 and I have an urgent questi...I have been given the run around by the buried wire center for a month now and cannot get any answers other than "we have notified the third party vendor and another date has been ... AT&T Community Forums. Jump to a forum. Ask a question. Leaderboard. att.com. Sign in. AT&T Community Forums. Internet. AT&T Internet. AT&T Internet ...Need to call 800.288.2020 to schedule a tech appointment to place a temp line on the ground and have tech schedule for a local contractor to bury wiring at a future date. The tech service, Dispatch On Demand to relocate equipment would be $99 billed to you. An additional bill would be later once the contractor has buried the line and charged ATT.For questions contact the ATT BURIED HOTLINE Monday to Friday during their daytime hours (ET zone). Check an issue already reported. Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Remember: This number is just for unburied ground cables. Some utility companies mark or paint their lines.They said they would, and that they were going to bury the cable at the edge of the driveway. Today I was transplanting shrubbery and perennnials that had to be moved yesterday when the sewer installers came...and I found cable buried on a diagonal, and only about 2" below the surface. That doesn't seem like a safe depth to me given 1) it's in ...Don't Worry, as the Ace stated the Buried Wire Team is who you would need to contact. Report unburied cables, exposed wires, or downed lines; Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Remember: This number is just for unburied ground cables. Some utility companies mark or paint their lines.Gostaríamos de exibir a descriçãoaqui, mas o site que você está não nos permite.ATTHelp. Hi @Stuman66, Call the AT&T Buried Wire Center at 800.924.9420, Monday through Friday between 7:30 a.m. and 6:00 p.m. ET. This phone number is specific to cables in the ground that need to be buried. Also, check our Where's my tech tool to check the status of the appointments. Dee, AT&T Community Specialist.I had att fiber internet installed on 7/18. The wire was supposed to be buried on 7/23. It is still not buried. I have an in ground pool with concrete all around in the backyard & a finished basement. The att install technician said the wire would have to be buried under the driveway.Jan 12, 2019 · Please, call the AT&T Buried Wire Center at 800.924.9420, Monday through Friday between 7:30 a.m. and 6:00 p.m. ET. This phone number is specific to cables in the ground that need to be buried .Check an issue already reported. Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Remember: This number is just for unburied ground cables. Some utility companies mark or paint their lines.Never approach a downed wire yourself. To report a unburied wire, exposed cable, or compromised man-hole covers both AT&T customers and non-customers can report it by calling here, 800.288.2020. If you are a DSL or U-verse customer, you may also report an un-buried wire or exposed cable using Live Chat support on our Support Center.Unburied phone cable. I continue to experience phone outages. Perhaps part of the problem is that ATT has not buried the cable between ATT switch boxes. The cable is in and out of a ditch along a county road for 1/4 mile and crosses two regularly used gravel driveways. The county mows this ditch area and the cable is exposed to the cutter blades.AT&T installed new cables to me & my neighbor about 4 weeks ago, both cables left above ground. At some point since then my neighbour's cable was buried,mine was not despite the fact they are a few feet apart. MyAtt&t website really does not offer any way to address this kind of issue.If yes follow the wire and talk to the subscriber, they should be the one reaching out to ATT Buried Center to have the wiring buried. I have seen where copper wiring was placed then the customer canceled their service as it was too slow compared to local cable service they had.... therefore the burial request was canceled as service was cancelled.@lazzalNot sure if you tried or not but you should be able to call AT&T Buried Wire Center at 800.924.9420, Monday through Friday between 7:30 a.m. and 7:00 p.m. ET.Hi @Bpetty87, we understand the gravity of your situation and happy to help!. To check for an issue already reported we suggest, calling our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. They have the ability to track any digs or sites that are in your area, and will be able to tell you why they are digging and what your next step would be.spoom2. Per the NEC direct buried communication lines are to be a minimum of 18 inches. The contractors who bury them can make more money the more they bury so you're lucky to get a couple inches. Is there a certain depth that technicians need to bury the cable lines?Once you create a ticket, please call our buried wire center at 800.924.9420, and they are available from Monday - Friday, 8 a.m. - 5:45 p.m. EST. Note: Without creating ticket, buried wire department won't be able to help you. We hope the information helps! Thank you for contacting AT&T Community Forum! Harry, AT&T Community Forum SpecialistExpert. •. 19.3K Messages. 4 years ago. Sorry didn't completely read what you were asking for, try this link for buried wire issues. 0. 0. Who do I contact to have an underground cable relocated.Building a new business and have buried phone line running through property needs to be relocated. ... Forums. Ask. Leaderboard. att.com. Sign in. AT&T Community Forums. Home Phone. AT&T Phone. AT&T Phone Installation. Buried phone line. A. ... Call the Buried Wire Center at 800.924.9420. You can call them Monday through Friday ...Once you create a ticket, please call our buried wire center at 800.924.9420, and they are available from Monday - Friday, 8 a.m. - 5:45 p.m. EST. Note: Without creating ticket, buried wire department won't be able to help you. We hope the information helps! Thank you for contacting AT&T Community Forum! Harry, AT&T Community Forum SpecialistGet answers to your questions about unburied wire, installing cable, and repairs.ATTHelp. Good evening @Tiger238, If you will contact our buried wire team directly at 1-800-924-9420 between the hours of 7 AM and 7 PM they will assist you in having the wire moved. We hope this helps, and thank you for your continued patience! James C., AT&T Community Specialist.For further assistance with receiving the most up-to-date information on getting your wire buried, we recommend reaching out to our Buried Wire Center directly. They can be reached at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Let us know if you have any other questions or concerns, and thanks for reaching out on the AT ...Oct 25, 2023 · You can call and report and issue to our team at 800.288.2020, and then contact our buried wire center Buried Wire Center at 800.924.9420 Monday to Friday between 8:00 a.m. and 6 p.m. ET. They have the ability to repair anything broken in the ground. Please call them, and they will be happy to assist you.I suggest that you telephone AT&T's "buried wire center" at 1-800-924-9420. That isn't quite the right part of AT&T to make your report, but there is a human who can maybe forward your issue to some other part of AT&T, and that's where you make your report. Be sure to describe the location accurately: street address, city, state. Also, your ...Hello @Possum-AL, let’s get your issue resolved.. Please contact us at our Buried Wire Center at 800-288-2020.. Hope this helps. Mihai AT&T Community SpecialistIn those cases when it is a 1000ft box it may start at like 27437 and go down to 26437 in footage markings. Very likely in your case if you dug a few feet farther down the cable you would find another marker with either like 26825 or 26829. call the locate number and report an exposed/ unmarked cable.The home I live in has never had AT&T, as a result the installer left wires above ground on my neighbors side (that's were the AT&T post is located). The... Skip to main content. ... Sign in. AT&T Community Forums. TV. U-verse TV. U-verse TV Equipment. Buried Wires Department is ... AT&T Holiday Deals & Gifts - Don't miss these holiday deals on ...Dgaxe1987. Call the AT&T Buried Wire Center at 800.924.9420, Monday through Friday between 7:30 a.m. and 7:00 p.m. ET. This phone number is specific to cables in the ground that need to be buried. Sometimes the request to get the line buried falls through, or just simply forgot to put it in.We'd be happy to help you with your downed wire, @KateUpton! We have a few ways for you to report your downed line to the correct buried wire team. Direct contact to our buried wire team is 800.924.9420. Let us know if this helps or if you need any further assistance. Qudus, AT&T Community Specialist.