If you need to return or exchange your Xfinity devices or accessories, you can find the best way to do so at xfinity.com/returns. Whether you want to print a UPS ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.FTC $499.99 refund scam using Comcast/Xfinity. I filed this report with the FTC and now will report it here. Peter identified himself as a Comcast/Xfinity technician. My husband granted him remote access to our computer. I came home shortly thereafter and took over the conversation. I took a screen shot with my phone and this is what it …The account listed there being a credit. There will not be any new service set up with comcast/xfinity, so we were told, multiple times, that "the check is in the mail". April 20th: "it will take 30 days to process and should come by May 30". May 24th, nothing had arrived. I check and the address to send the refund was correct.To claim the refund I am brought to xfinityrefunds.com which I looked up and it is a real website affiliated with xfinity, so this doesn't seem like a scam but my experience with the site feels very scam-like. Created a username and password after some difficulty and got to a screen where I can select between refund in the form of a physical ...Resetting your PIN. Visit xfinityprepaid.com. Click the FORGOT YOUR PIN? link (next to the Log in button). Verify your account information by entering the phone number associated with the account and the ZIP code of the service location, then click Next. Enter a new eight-digit PIN and click Set up new Security PIN. You’ll see a confirmation ...Token. Log in to access your card details, check your balance and view spend history.Xfinity said we can cancel at anytime. We didn't even use or call on xfinity mobile and they are charging my credit card. We have spent numerous hours on the phone with Xfinity outsource company, that puts on hold continuously, probably hoping we would hang up. It's hard to get help from them. They will not email me or send me anything in …Use it as quickly as possible so the card doesn't self-deplete from monthly "maintenance fees". If it's for $25, go to the super market self checkout and keep zapping your items until the total is just under $25. Pay with the card, then do a separate transaction for the rest of your food. This is the case for most "pre-paid" visa cards, no ...Refund amount is less than or equal to the last card payment amount. (These should be returned within 30-days). A paper check will be sent in the account owner’s name to the bill-to address that was provided: If the customer uses Apple Pay to make their card payments. If the refund to the last payment card on file fails.• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itAccording to Xfinity’s official website, Xfinityrefunds.com is a legitimate platform used to claim refunds for closed accounts or overpayments. When you close an Xfinity account with a remaining credit balance, Xfinity might reach out via email with instructions to visit Xfinityrefunds.com to choose your preferred refund method.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itTrack your order in your account. You can check your order status on the Billing tab within your Xfinity Mobile account, where you'll find: The date your order was placed. The date your order was shipped. An estimated delivery date. A link to the shipping carrier's site for additional tracking information.Carrier Freedom. We've made it easier than ever to make the switch to T-Mobile. When you switch to T-Mobile from an eligible carrier we'll reimburse your previous carrier's remaining device payment balance and/or early termination fee (ETF), up to $650 per line via virtual prepaid Mastercard (max of 2 per account), when you activate a new ...Hello @user_o5sw9f, thanks for reaching out for help with your account credit. We will be glad to take a look at this in more detail and help however we can. To get started, please use the chat icon in the upper right to enter Direct Messaging. Once there, type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down ...Learn how to rent or purchase On Demand content using the Xfinity Stream app.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Sep 28, 2020 ... Even though they sent me a gift card for a refund 3wks earlier. Is this legal? Been arguing for over a year now with them. I even have the ...I disconnected my services back in November. There is a $270 credit on my account (I can see it when I log in!), but there's no way for me to request a refund from it within the website UI. When I tried to ask in the live chat, the agent says they can see my disconnect, but that there is no credit on my account.This site does belong to us, and is not a scam. This site would be used to check the status of refunds/gift cards for example. This post was marked as closed. Should you experience further issues, please create a new post . I got one of these today for a one-cent refund. Card claims to have a $3.50 monthly fee.Click "Sign In" if necessary. Click the "Direct Message" icon. or Direct Messaging. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.An Elite PaychekPLUS! Select MasterCard Prepaid Card provides advantages such as setting up direct deposit, collecting a tax refund check or other government pay and instant access...We would take any scam email very seriously. We do have a security team that you can always report those to, and they can investigate that issue from there. You can report that email at https://comca.st/3xMMmGr anytime. You can also contact them directly at 1-888-565-4329.🙂 Refunds will be applied to the last payment card on file, if applicable ( If the refund to the last payment card on file fails or if the last payment on file was not a credit card payment, then we will be sending a check in the account owner's name to the bill-to address that was provided.We can get a ticket submitted for you to have the expired Gift Card verified, and reissued. Please send us a direct message. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.I am sick of xfinity lying to me. The $258 credit in my account needs to go back on my credit card today. It is clear xfinity is drawing this out and lying about time frames. If there were a refund “on the way” then why couldn’t 4 people accurately tell me the same thing?Apr 8, 2024 ... There is a $35 restocking fee that will be deducted your refund. If the device is not in like-new condition, we may refuse the return or charge ...Please refresh and try again. or Text 266-278 to chat with Xfinity Assistant. Refresh.Our team can most definitely take a further look at the refund. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Refunds and billing history with closed accounts. I spoke with a few reps on the phone. Two weeks ago. You deducted a payment from my bank account on 10/18 due to autopsy. I was told that I would receive a refund in 2 days. It's been 10 and nothing. I've also asked for billing history.Xfinity bill pay. (800) 934-6489 (800-Xfinity) EST. Pay your Xfinity bill by phone 24/7. Xfinity Mobile customer service number. ( 888) 936-4968 EST. Find out more info or access your Xfinity Mobile account by calling an Xfinity Mobile specialist. Xfinity business customer service. ( 800) 391-3000 EST. Call if you are a new or existing business ...1.1K Messages. 5 months ago. Good evening @ user_glgrsz, and thank you for reaching out on our Community Forums with your NOW Wi-Fi pass renewal concerns. To be transparent we do not have access to NOW Wi-Fi orders on this platform however, as long as you did not sign up for autorenewal you should be ok. If any questions or concerns come up ...Our team at the Xfinity Store will provide you with a receipt confirming your return details. * If you have already contacted Comcast to disconnect your account and still need to return your equipment, you can use the UPS Store or Xfinity Store/ Comcast Service Center drop-off options for your return.I paid [Edited: "Personal Information"] bill for 105.oo then he shut off services I'm looking for my money back on my card my name is [Edited: "Personal Information"] Note : This comment was created from a merged conversation originally titled RefundFor immediate assistance, check out the . You can also use Xfinity MyAccount ( | |) and xFi app ( |) for product and account support. 4-6 weeks. They will mail you a check. Alright - thanks for the info!! Hi there, Hopefully a quick answer here. I terminated service (via chat) on 7/15 due to moving, and it was in a processing state until the ...Xfinity rewards debit card not working. I received an Xfinity rewards card in December 2022 for $150. I called the number on the card and activated it. I tried to use it at Walmart and several gas stations, but it was declined each time. I called the number on the card and confirmed that it is activated and has a balance of $150.keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Reward Card Scam? Some one came to my home during a Covid -19 pandemic and convinced me to change internet carriers. I did so but never received my card, when I called the Reward Center I was told I was not eligible. After speaking with a supervisor I was told that I would receive a card. This is almost a month later and I called to see where ...Card payments can only be refunded back to the original card. If approved, your refund will typically be deposited within three business days from approval date. Prepaid card / Paper Check. Refund can only be mailed to the account holder. If approved, your refund will typically arrive within 10 business days by USPS ground mail from approval date.Discover how to manage your services, update passwords, pay your bill, view statements, and more. View Billing Information Manage Premium Channels Move or Transfer Service. Account Management. Billing & Payments.If Xfinity wants to outsource processing of refunds they need to inform customers they'll be dealing with a third party to get their money and they should NOT be deciding for them/forcing on them a prepaid credit card! Xfinity needs to do much better informing customers of what is going to happen and that customers will need to jump …Eligible households also can receive a one-time discount of up to $100 to buy a laptop or desktop computer or a tablet from participating providers if they contribute more than $10 and less than ...Return or exchange Xfinity Cameras or Video Doorbells. To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be ...Please email [email protected] with the following information. Please allow 4 business days for a response from one of our team members. Providing complete and accurate information below will ensure your request is processed timely and correctly. Requested Information: Contact name and email address on file. Full Account Name and Number.Refund. I canceled my service on June 5th. I was suppose to receive a refund of 82.33 but I still have not gotten it. I have been calling for weeks trying to get the situation resolved. I was told by multiple representatives that my refund would me mailed, because my bank account and card associated with the service has been closed.Apply for a service refund. You can get refunded for the cost of your Xfinity Mobile service, taxes, data usage, international long distance, and roaming up to 14 days from when your device ships. If you're not fully satisfied with your Xfinity Mobile service and want to request a refund, you can now start the process online.Xfinity internet installation fees are typically $100.00 or $15.00 for self-installation kit. Amount: $100.00 for professional installation, $15.00 for self-installation kit. Xfinity pushes its self-install kit for internet service, which costs $15.00—or $29.95 with priority shipping. If you need professional help, the fee is the same as it ...