And you can choose from four ways of doing it. Online: Go to Xfinity's activation page and follow the prompts. Phone: Call Xfinity's activation number ( 1-855-652-3446) and follow the prompts. TV: If you're also installing Xfinity TV service, you can activate it from your TV. Follow the prompts on your TV screen.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it (Credit to @BruceW)Common solutions. Ensure that the connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.I have a XiD-P box. For the last several years when I would turn on the tv, there would be a picture and then it would disappear. Then I would disconnect the XiD-P power cord from the electric outlet and plug it back on. Then everything would be alright. I thought that it was the old tv causing the problems.Never seen this error screen before. According to Cox, this error means your cable box is broken. This is a Fatal Error.How to fix: If you leave your cable b...I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.Message. Learn how to resolve the "RDK - 03013" error. Solution code. When this error occurs, you will see the following message: "Something's not quite right. This outlet may …To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for ...I've gone through the reset routing multiple times daily! I even swapped out a different box to see if that would work. I didn't. Xfinity was supposed to send me 2 different types of boxes (wireless and wired) can you check to see if that was done?Need Help? Find Solutions, share knowledge and get answers from customers and experts.4. XRE-03007. XRE-03007 occurs when there is a billing issue with your account. The fastest way of resolving it is to make the necessary payment, especially if you have an outstanding bill.Common solutions. Ensure that the connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.Based on the issue, there might be a problem with the HDMI communication between your TV and Cable Box. One potential solution is disconnecting the TV and Cable/ PVR box power cords from the wall outlet/socket for five minutes. Once the five minutes have passed, plug them back in and wait a few minutes for the devices to reboot.Apr 12, 2020 · had my two nonDVR-remotes go belly up - not connecting. The DVR has good signal strenth (per box diag) and it working fine. I have connected the remote directly to the "cable out" of the DVR to the "cable in" of the remote with a new comcast coax cable.If your Samsung TV has sound but no picture or a black screen with sound, then you can diagnose the cause, and find out how to fix it, using this video.In 60...RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Question. •. Updated.What is RDK-03036 Error and Why Does It Occur? If you are a Comcast Xfinity TV user, chances are you have encountered the RDK-03036 error message …Apr 12, 2020 · Hello, @user_63f201. Due to the age of this thread, it's going to be closed out. Please create a new thread with details regarding the errors you're receiving and the make/model of your cable box, so we may further review with you.Common solutions. Ensure that the connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.With that error, it is an issue with the box/device connecting to your home connection. I would recommend using the internet connection troubleshooting options in the Xfinity assistant to help make sure you are not getting the green light as that would indicate your modem is having issues. You can check out some great internet troubleshooting ...how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGENeed Help? Find Solutions, share knowledge and get answers from customers and experts.You can also restart the TV box by using the Xfinity My Account app on your phone or tablet, or by saying "Restart TV Box" into your Xfinity Voice Remote.• Refresh the cable signal by using the Xfinity My Account app on your phone or tablet, or by saying "Refresh Cable Box" into your Xfinity Voice Remote.Check the Xfinity Status Center to verify if there is a network outage in your region. In case you recently switched from another cable provider to Xfinity, ensure none of the previous connections conflict with the current setup. 1. Factory reset the X1 box. Press the Xfinity button on the remote, and go to the gear icon to open Settings.Experiencing the same issue, automated help continues to suggest restart. I've disconnected and reconnected everything, powered off for 30 seconds at power cord, used app to restart both service and device, and nothing has worked.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it (Credit to @BruceW)I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.The company, Comcast, is set to host investors and clients on a conference call on 4/27/2023 1:53:54 PM. The call comes after the company's earnin... The company, Comcast, is set t...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Mar 31, 2024 · Sunday, March 31st, 2024 8:57 PM. RDK 03036 error. I continue to have this error code on my TV. When I turn the TV on in the morning this error is there.The X1 box in my bedroom froze, and after unplugging for 30 seconds it went through the startup but stuck on "connecting to your entertainment…Learn about Error Code: RDK — 03046.Hello, For hours, my cable box is showing a blue screen that says Pace ABL V1.17 Preparing Box for new software. From what I've read on here, it seems like I just need a tech to bring me a new bo...As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast gateway, use an Xi6 wireless box 1 Attachment 6ABD4128-93B0-41F9-BE54-F46EDCC1A399.jpegClosed. 0.0dB SNR on OFDM channel, problem?2024 Price Increases. Our December bill had a lovely Merry Christmas Happy New Year message on it: Price increases. Our Xfinity Package will increase $6. Then the Regional Sports Fee will increase $4.80, and the Broadcast TV Fee $7.15. Add on Fees and Taxes and this is probably about a $30 increa. Question.Solution code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart your X1 TV Box. If you continue to experience issues, please contact us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.Learn more about the X1 Error Code: RDK-03053 — Trouble Connecting to X1.Common solutions. Ensure that the connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you're unable to power cycle the TV Box, try restarting it by saying "Restart TV Box" into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.what is the 'main' hub set top box? (DVR xg1 or XG2 non-DVR). how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service?Unplug the main box from the power. Then unplug all the satellite boxes. If you have an Xfinity Gateway for Internet reboot it in the app. Once the Internet reboots. Plug in your main cable box. Let it load and boot all the way up. Once it is done you can plug in the satellite boxes. I know this sounds crazy, but this will reset the MoCA ...Hello @user_drzw3j, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.Error Code: RDK-03036. Description: It looks like your main X1 box is having trouble with MoCA connectivity. To fix this, you can perform a system refresh using the My Account …Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.Solution code. To resolve this issue, you may need to restart your TV Box. For more information, please see X1: Restart My TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.what is the 'main' hub set top box? (DVR xg1 or XG2 non-DVR). how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service?New TV customer, had box delivered today. Connected coax cable from the wall to splitter that came with equipment, then one coax from splitter to X1 box and another coax from splitter to cable mod...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Code RDK-03087. I can not seem to watch tv for a complete hour before the above code shows up. It stays on the screen for about 3 min. or the screen just goes black. Everything freezes in the middle of a movie and now the super bowl. Question.Navigate down and select the TV tile. Click on Troubleshoot. Here, there will be two options to select from: Restart Device: With this, you can only select just one TV box to restart, and it will last for 5 minutes to completely restart. System Refresh: With this, you can restart all the boxes available in your home at once.Posted by u/ForSharingInfo - 2 votes and 5 commentsSolution code. To resolve this issue, you may need to restart your TV Box. For more information, please see X1: Restart My TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.RDK-03036 The Comcast cable feed to your home/apartment are connected to a signal splitter that has separated the X1DVR from the Xi3. They must be on the same splitter so that the signal is not isolated. Locate your cable closet (might be a Comcast task) and identify the cable going to the X1DVR by turning on the TV and then disconnecting one ...I was on the phone with support the for over an hour and she gave up. She said it sometimes takes a couple of hours to load. I have reset the box. Change out the coax cable. Unplugged. Restarted. It won't get past that screen. And I am not paying them $70 to come perform "magic". They absolutely do this on purpose. Xfinity is awful.When I click Try Again, everything resolves itself after a few seconds. I have chatted w/ xfinity support and confirmed all cables are tight, etc. I noticed the old cable box is still appearing in my xfinity account (Living Room) along with the new box (Living Room 2). The old box is showing as Issue Detected (see screenshot).Upgraded to X1 dvr with 3 XiD-P small boxes from old style standalone dvr's (which all worked but one started having problems). The main X1 box works fine regardless of where I connect it but the XiD-P boxes will receive only basic channels and can't receive a refresh signal or be seen by customer support. Do these satellite boxes communicate ...Xfinity Community Forum. TV. X1. ... Visitor • 2 Messages. Sunday, December 25th, 2022 10:11 PM. Closed. rdk-03011-2 failed to download image. rdk-03011-2 failed to download image . We Couldn't Reach Your Box. We couldn't restart your box remotely, but we can walk you through doing it yourself. un plug to restart , same message.Something went wrong. I wasn't able to load. Please refresh to try again. RefreshLearn how to resolve the X1 error code RDK-03035 — Low Signal from Coax Cable.Solution code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart your X1 TV Box. If you continue to experience issues, please contact us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.But the techs do have the discretion to get the fee removed if the issue is something purely Comcast related, such as the drop not being connected or something. No, not for a FSIK. If they roll a truck, the fee applies. it's just like an install fee.I've gone through the reset routing multiple times daily! I even swapped out a different box to see if that would work. I didn't. Xfinity was supposed to send me 2 different types of boxes (wireless and wired) can you check to see if that was done?Xg2 modem and xid or xi3 not working properly this may be why.RDK-03036. Decks in 2016 Master Class (109): Acronyms No 2 Pal Bve Select Acronyms Advanced Home Theatre Aerial Lift Safety Brian H Sticky Note Deck Na ... Comcast Credo Touch Stones Nps History 16 (General Info) Audio Thx Dolby Etc 16 (Ct3) Ladder Handling 16 (New Hire)Xfinity Community Forum. TV. X1. ... Visitor • 2 Messages. Sunday, December 25th, 2022 10:11 PM. Closed. rdk-03011-2 failed to download image. rdk-03011-2 failed to download image . We Couldn't Reach Your Box. We couldn't restart your box remotely, but we can walk you through doing it yourself. un plug to restart , same message.Xfinity Community. Can't find what you're looking for? Ask a question. Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (237.6K) Relevance. I'm pretty sure if you buy your own modem, then you'll also have to pay $50 a month for unlimited data. I know I would.I can't get either on my satellite boxes to connect. I've spent over 4 hours on the phone with Comcast sending signal after signal with no joy. See th... Skip to main content. Home. Getting Started. Guidelines. Sign in. X1. Xfinity Community Forum. TV. X1. RDK-03036. jhurlbut +3 more. Contributor • 16 Messages. Sunday, April 12th, 2020 8: ...4k TV Cable Boxes. I have Xfinity X1 TV Cable with three TVs connected by three Xfinity boxes (AX013ANM main cable box and two XiD-P boxes). I understand that these are all maximum 1080p definition. I've started replacing my HD TVs with 4k UHD Sets (most recently a Samsung 55" neo QLED. I understand that my current Xfinity configuration ...Make sure you are signed in with your Xfinity credentials. 1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears.Customer: I have no TV connection. RDK-03088 is the code on the screen. I unplugged my TV Box, waited & plugged it back in.....still no TV Technician's Assistant: I understand that you're experiencing a TV connection issue with the RDK-03088 code on your screen. Have you tried any troubleshooting steps besides unplugging and plugging back in the TV box?Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. ... RDK 03036 upvote ...Need Help? Find Solutions, share knowledge and get answers from customers and experts.XiD-P box is unable to connect to main DVR. I have been having a lot of trouble with my secondary DVR boxes in my home. When I first installed the system (1x XG1v4-A, 2x XiD-P) a few months ago, I was able to get all the TVs working pretty well. It did take several restarts of the boxes, both my main box and the secondary clients to get ...Ensure you are logged in. Click the "Direct Messaging" icon or https://comca.st/36BYwbw. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast gateway, use an Xi6 wireless box 1 Attachment 6ABD4128-93B0-41F9-BE54-F46EDCC1A399.jpegGot up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we're new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. Called today to try and get the two ...Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1.Make sure you are signed in with your Xfinity credentials. 1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Apr 12, 2020 · Hello, @user_63f201. Due to the age of this thread, it's going to be closed out. Please create a new thread with details regarding the errors you're receiving and the make/model of your cable box, so we may further review with you.All $ Off % Off; Free Shipping; Share this: Cox Code Rdk 03036 Home; Cox Code Rdk 03036 Saving Tips. Tonight it's just a redish screen saying somethings not quite right rdk 10000. They are in this business for 50 years now. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail.