Cadillac CUE problem. Any tips or advice for fixing the CUE touchscreen? Mine is no longer responding and the two dealerships I've spoken with have said it's about a $1500 fix. For context, I also have issues with Bluetooth connection and my music sometimes just won't play when I connect via iPhone cord. I've owned my ATS for four years ...From what I recall, the CUE hardware was updated in 2016. It would be nice to be able to update at home via wi-fi, USB, or through the Bluetooth phone. ... Here is a screenshot from the Cadillac CUE Fact Sheet which was released on media.gm.com on October 12th, 2011. ... He's all see a bad CUE screen, order new part, coordinate between the cust ...Step 1 – Remove the Left and Top Trim Sections. First, you’ll need to gain access to the CUE system screen in order to remove it. To do that, you’ll need to remove the trim pieces to the left of and above the radio. Fortunately, this is quite easily done with the aid of some plastic interior wedge tools.The next-generation of CUE debuts with the 2017 Cadillac CTS. Read more. 3 — Jul 13, 2016 ; Cadillac ATS Lineup Stars In New, Long-Form Hype Video. A very product-focused video. Read more. 3Cadillac CUE-iPhone problems. I am new to the forum and became a member in hopes of connecting with others who may have the same problem. I am starting to be disappointed with the CUE system in my XTS. The SMS/text integration which was advertised is non existent. In my owners manual there is supposed to be an SMS app on the CUE screen that ...2015 SRX Premium 56000 miles. Well, a couple of days ago I discovered that I had the dread CUE screen failure. After a search on this forum and the internet, I found a screen provider (cuescreens.com). On their website was a local Houston shop that handled their product and recommendations for installation.Today I test drove a car for the Cadillac AAdvantage promotion offering 7,500 bonus miles. Find out why it was almost a disaster and why it was... Increased Offer! Hilton No Annual...CUE screen replacement. For those of you having trouble with the "wonderful" Cue System becoming possessed and screwing up repeatedly as I (and thousands of others) have, let me recommend Cuecreens.com and their replacement faceplate. It's about $135 fix (and about an hour and half of your time) as opposed to about 2 grand at the dealership.Pess the button. Wait for promt and say pair. Follow instructions given, waiting for the propt "beep" each time. L. lazermule Discussion starter. 19 posts · Joined 2018. #3 · Feb 18, 2019. Thanks, I gave that a try and it got me half way there. It is still requiring me to select "OK" on the touch screen to finish.A new Cadillac Cue class-action lawsuit cites problems with the touchscreen. The screen’s plastic covers delaminate from the screen’s glass and leave a spider-web pattern, which makes touch input impossible. Various factors, including thermal and mechanical stress, can cause the plastic covers to separate.Sometimes it would charge at 15V or higher. The higher the charging rate went the crazier the CUE got. Screen scrolling, cameras spotty, buttons may or may not work, the station identification being played would move to the center storage button, then would replicate to the other 6 levels of the memory buttons.Kixfwpy Newly Upgraded CUE Touch Screen for 2013-2020 Cadillac XTS CTS SRX ATS ESCALADE CUE Screen Replacement Plus Free Tools. ... Iowa in 2018. We love cars, helping people save money, and solving problems. Unsatisfied with the dealer solution (an expensive repair bill), we took matters into our own hands and developed the highest quality ...Buy Replacement CUE Touch Screen Display - Compatible with Cadillac Vehicles - ATS, CTS, ELR, Escalade, ESV, SRX, XTS - Premium Gel-Free Infotainment Screen - Replaces Screens For 22980208, 22986276: Lighting - Amazon.com FREE DELIVERY possible on eligible purchasesSale! $ 319.00 $ 229.00. Navigation Parts, Screens. Genuine OEM (Original Equipment Manufacturer) Cadillac CUE touch screen with digitizer. This part cannot be purchased direct to customer through GM or Cadillac. This part is sourced from the original manufacturer. This screen is for 2017-2019 Cadillac models, please see our additional products ...Any vehicle with the flawed cue screan should be recalled because they are aware they made a defective part and they made replacement screans but they cant make it a recall till they get enough people to contact Cadillac corporate and file the complaint and they need actual votes i made one up to issue a recall to any vehicle that was produced with an oem cue screen flawed.On June 27, 2019 I had the recall (N192217490) performed to update the CUE programing on my 2018 Cadillac ATS. After I got home, I restarted the vehicle and the navigation would not load. The navigation screen was blank, and the new split home screen indicated that the navigation was loading, but it never started.Open up the faceplate for your CUE system (exposing the secret cubby). Leaving the faceplate up, shut off your vehicle and open the driver's door. Keep the driver's door open for 60 seconds. After 60 seconds is up, close the door. Start the vehicle and lower your Cadillac CUE screen.Cleaning the CUE Screen. 2018 ATS, Luxury Trim w/ AWD, Cold Weather Package, Safety and Security Package. Love my new Caddy. Unlike many others, I am happy with the CUE features and functions. It works well for me, anyway. However... cleaning it is driving my crazy. Yes, I use microfiber cloths to wipe off finger prints and dust.Download the myCadillac App * for Apple or Android™. FOLLOW US. News | Cadillac Worldwide | Site Map1. Cracked touch screen 2. Bad Display in the Integrated Center Stack (or an interconnect issue.) Interface problems are easy to troubleshoot with the diagnostic tools of a dealership, but their most likely diagnosis will be to replace the Integrated Center Stack first, without digging into it. . . The issues with CUE are well-known.🔥 ORDER PREMIUM DUAL MODE TODAY https://www.cuescreens.com/product-page/premium-upgraded-gel-free-cadillac-cue-replacement-touch-screen_____...Hello. My CUE touch screen doesn't work. All buttons (fan speed, radio, etc all work, except none of the icons on the touch screen do work. I asked the dealer about replacing it. I was told I had to replace the entire system at a cost of $1600. After doing research, it seems I may be able to replace only the touch screen.Cadillac User Experience (CUE) Overview. Featuring innovative technology blended with impeccable design, the Cadillac User Experience (also known as CUE) is a revolutionary new way to connect with your favorite apps and media inside your Cadillac vehicle. Whether you use your voice or a simple touch, this groundbreaking system offers ...529 posts · Joined 2013. #3 · Jun 8, 2016. Another test it seems it to turn off the radio completely (The top left button on the touch buttons below the screen) and see if the analog clock displays. It seems the new firmware upgrade killed the clock. If you see the clock, you're on the old firmware. Z. zedron.CUE class-action lawsuit. For a while now we have been working on a class action law suit against General Motors and Cadillac for the misrepresentation of their Cadillac CUE system as future-proof. The petition is now nearly complete. I wanted to create a thread in which I can provide updates for the lawsuit and you all can help …Quick simple reset of Cadillac cue infotainment systemTo Donate to the Channel:https://cash.app/$LovePapaJoeMy email: [email protected] good news is that you can purchase a new Cadillac Cue screen and install it yourself. The cost for a replacement CUE is between $450 to $700 depending on where you purchase. Click here to find your CUE Replacement. If you purchase from ISS Automotive then your cost is less than $500. Faulty Cadillac cue screens can be replaced, however the ...We can help residents of Naples, Bonita Springs, Cape Coral, Fort Myers, Estero with their defective Cadillac CUE touch screen problems- at a fraction of the dealer cost. Naples residents can have same day service with our on-site repair. Get it fixed in an hour or less at your driveway or workplace parking lot. Guaranteed satisfaction. Book ...Posted in News. February 21, 2022 — A Cadillac CUE class action lawsuit has survived another dismissal challenge from General Motors, but only a few California claims remain from the four ...Many Cadillac vehicles are equipped with high performance engines that require premium gasoline to run efficiently. Cadillac has five models of cars including the CTS, SRX, Escalad...the gate on the test drive that the CUE screen was acting up, jittery - won't lock on to certain modes without multiple attempts and recycling ... My dealer told me recently Cadillac was working on a sort of "recall" for CUE, which would actually be more of an extended warranty kind of thing, to 100k miles or something. ...Cadillac ELR 2014-2017. Cadillac Escalade 2014-2017. According to the TSB, the condition or concern is that "customers may report their radio screen appears bubbled or is delaminating."SRX Premium 3.6L V6. A crack on the CUE (Cadillac User Experience) computer system screen shaped like a spider web that happened on 2/10/2022 with 60,000 miles. CUE system failed to respond when ...A digitizer is something else all together. The touch screen is a man-machine interface to operate the CUE system that is in front of display. The display is not the same as the touch screen. This explains why the touch screen, (the part that most often fails) can be found for as little as $30. CCC.The Cadillac cue infotainment system has several common problems. If your screen is not working, you should follow these steps to fix the problem. In some cases, the screen might simply be black. This happens when the screen is not on at all, or when the screen has gone into sleep mode. To get the screen to turn back on, turn the car off and on ...While a recall concerns a safety issue which must be fixed, a Technical Service Bulletin just identifies a common issue and documents a solution. The difference is that manufacturers are not required to make the repair at no cost for a problem documented in a TSB. However, the circulation of the bulletin amongst dealerships and manufacturers ...The #1 Cadillac CUE & Chrysler Uconnect Touch Screen Replacement On The Market Today! Saving you up to $1200 by skipping the Dealership! GM & Chrysler Engineers use a Gel-based substance to adhere the touch-screen glass to the outer plastic on the touchscreen. Environmental conditions such as extreme heat and cold dry out the gel and cause ...Apr 15, 2017 · CUE display-internal scratches/cracking. On my 2014 CTS, about a week and half ago I started noticing some what I thought was scuffing on one part of screen. Slowly it grew and occupies bottom quarter of display. After looking closer, it appears to be internal. I have no issues with functionality however.I’m a 2013 Cadillac ATS owner and have replaced the cue systems once in 2015 due to it not responding to touch in the bottom area of the screen; fast forward to 2018 and experience the same issue and more, it started with not responding to touch on the bottom area of the screen, spider lines progressing from the bottom left corner, to now ...The CUE screen allegedly appeared cracked or shattered and was still unresponsive to touch in July 2017, so the plaintiff contacted the dealership and was again told that the repairs would cost about $1,200. Gruchacz then brought the ATS to the dealer in March 2018 to perform a recall unrelated to the issue. She told the dealership that the …Specifically, the Cadillac CUE class action lawsuit alleges the plastic cover is anchored to the touch screen by eight screws, but only two screws are placed on “the bottom portion …If you’re always on the lookout for great movies to add to your streaming queue, then you’ve come to the right place. Get ready to cue the drama with our list of some of the best d...Luckily, Cadillac issued a recall for this (19V086), and the replacement was performed free of charge. 6. Cue Screen Broken Or Unresponsive. One problem that's specifically common in the 2013 - 2014 model years of the ATS is the delamination of the cue screen.lacombeab Discussion starter. 1 post · Joined 2016. #1 · Jul 24, 2023. 2016 Escalade Platinum Cue issues.Screen seem ok, however can not change setting, [radio to Nav. ] will not change. Getting beeps , no indication on what the beeps are for. Have done Hard Reset often, allows the setting to change will work on a singe setting [radio, Nav. etc.CUE screen issues. My 2015 ATS sedan recently turned 67K miles, 29K of which are mine. It has been virtually trouble free and I consider it the best car I've ever owned. Recently, as in the last ten days or so, the CUE touchscreen has started acting up. So far, the issue has been primarily with the Pandora "button".2021 brings many, many product upgrades. We have taken the feedback from the last year and used it to improve the Cadillac CUE replacement touch screens. Summary:> Crystal Clear Glass. Now, there is no orange peel or texture like competitors and like the old product, the screen is as clear as glass> Upgraded processor for faster reaction times>Micro ESD pliers included on Premium screens ...Yeah, of the many problems I have had with my 2014 CTS, the Cue was the easy and simple one to fix. On the high end it was about 3 hours of time and $150. Nothing like my failed rear differential or all of the oil leaking out of those fancy magnetic shocks.Just took my car in today for a cracked CUE screen. No issue, warranty repair. They also picked up a couple open recalls and stuck me in an ELR (which is seriously awesome). Couldn't be happier with the service thus far. It should be noted my local dealer is a Cadillac only dealer - I've heard some horror stories of the mixed GM dealers.I can’t recall the last time people were this intrigued by a (non-Xbox) piece of Microsoft hardware. Announced a little under a year ago amid a deluge of new devices, the Surface D...This is our #1 seller- a brand new upgraded gel-free replacement display for all 2013-2020 Cadillac CUE systems to fix the common unresponsive, random touch, or cracking Cadillac CUE displays. You will experience faster touch response, with 50% less touch pressure required.Ultimately, they will be responsible for completing the recall repairs for your vehicle. If your concerns are still unresolved after contacting your preferred Certified Service Dealer or Saab Official Service Center, please refer to the list of contact centers below. Call for recall assistance on Monday through Saturday, 8 a.m. - 9 p.m. EST.Apr 15, 2017 · CUE display-internal scratches/cracking. On my 2014 CTS, about a week and half ago I started noticing some what I thought was scuffing on one part of screen. Slowly it grew and occupies bottom quarter of display. After looking closer, it appears to be internal. I have no issues with functionality however.CUE Secret Menu. My Escalade 2016 Cadillac CUE started freezing and jumping from one menu to the other with hardly any response when I click anything on the screen. I thought it was a lose connection, so I started pushing on the frame surrounding the LCD. I Accidentally pushed the VOL down arrow and Home button at the same time, and a hidden ...Contact ISS Automotive at 1-800-548-1195 and we can discuss Cue screen fix installation, programming, and more. How long does it take to replace the Cadillac CUE screen? It typically takes around 1 to 2 hours to replace the CUE screen in a Cadillac. This includes removing the old touch-screen and installing the new screen.Since then CUE has been added to almost every model in Cadillacs lineup. This includes the model years. 2013-2017 Cadillac XTS. Most CUE Radios will develop touch screen problems such as cracking, erratic touch response, or even unwanted commands occurring.5438 posts · Joined 2016. #2 · Sep 25, 2022. Yes, CPO should cover it if not caused by owner hitting it with an object. FYI, often screen failure (cracks, losing touch sensitivity, etc.) is caused by faulty engineering and can be fixed with a screen from cuescreens.com (owner paid). You can see all problems under the CUE section of the forum.CUE system touch screen. Good morning to everyone, I own a Cadillac SRX 2013 and I'm experience some trouble, as many of you, about the Cue system touch screen (freezing). I went to dealership and they estimated about 1400 CAN$ to replace the touchscreen and moreover they also add that there is a possibility to cut the price if I can obtain the ...Today I test drove a car for the Cadillac AAdvantage promotion offering 7,500 bonus miles. Find out why it was almost a disaster and why it was... Increased Offer! Hilton No Annual...Sale! $ 319.00 $ 229.00. Navigation Parts, Screens. Genuine OEM (Original Equipment Manufacturer) Cadillac CUE touch screen with digitizer. This part cannot be purchased direct to customer through GM or Cadillac. This part is sourced from the original manufacturer. This screen is for 2017-2019 Cadillac models, please see our additional products ...